Southcoast Health

PBLWNP RI 

on Google

a month ago

Front desk staff have been nothing but professional, friendly and expedient! I want to make that clear. I have seen Dr. Dimond for about 2-3 years, primarily out of convenience/location. It gives me no pleasure to say that all of my interactions have been nothing short of utterly awkward and completely impersonal. Not once have I ever thought "it's evident this person is truly passionate about her profession" - I personally understand how stressful the medical field can be. Without disclosing too much of my personal health i... read more

heather hinckley 

on Google

8 months ago

The front desk administration is not reliable. When my health insurance changed, I phoned the office to ensure they accepted it. They did, I was told. Even though I was on vacation 3.5 hours away, I drove to the appointment since they are hard to get. When I arrived, I was told they actually do not take my insurance. Back in the car now and I feel it’s important for people to know the front desk staff is either ignorant or too lazy to check a patient’s insurance and records properly. 

Gabrielle Tigan 

on Google

11 months ago

I've had a great experience here. The desk staff is friendly and organized, and NP Francesca and Dr Boyle have always made me feel heard and well cared for. They're kind and patient, and have a lot of knowledge. We're lucky to have them on the island.