Southbrooke Manor Nursing and Rehabilitation Center

Sande Hafer 

on Google

a month ago

Where do I begin. The list is long. First we were told this is a 5 star facility and stays fully staffed. This is not truthful at all. First night my friends were there, they let the Mr. hit his head. They don't answer the bell for long periods of time, leaving them in wet and nasty Depends. They do not care what the Mr and Mrs want to eat. The staff and kitchen have been told about it several times. The Mrs is on a soft diet. She actually got pizza that was blended to mush one day. Not edible. She doesn't like the other foo... read more

Dede Mooney 

on Google

4 months ago

I’ve had two family members who lived at Southbrooke, and both times we had very good care. The staff, nurses and Drs were very caring, supportive and informative. Facility was always clean. 

Peytons AccountMUAHAHA 

on Google

4 months ago

the food was cold, VERY RUDE nurses and doctors and said that lisa K hall didn't have a sign out page. Just like asking for a cup of ice like it hurts them so much to get it. i can't believe what they do to patients but If you don't like your job GO GET A NEW ONE AT THE STRIP CLUB! 

Renee Lauch 

on Google

5 months ago

I know someone that was in here for less than 4 days, and they were not properly given their medication as prescribed by the hospital. Patient relapsed and had to go back to the hospital by ambulance due to this neglect and flagrant dismissal of a specialist's instructions. They then lied to the ambulance personnel saying they didn't know this person was in distress until they called 30 minutes prior to ambulance arriving, when it had been reported to staff 7 hours prior to them being called. Filing complaint with TX HHS and... read more