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South Texas Federal Credit Union

3.6

About this business

Location details

2121 W Dove Ave, McAllen, TX, 78504, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
3.6111 reviews
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Iris Reyna's profile image
Iris Reyna 
recommend  Recommended
4 years ago

Excellent service, friendly, fast and reliable. Assisted by ROSIE UC... made me feel comfortable, answered my questions and concerns. I highly recommended her. Thank you Rosie and TFCU👍🏻 (⭐️⭐️⭐️⭐️⭐️) 

Business response:

Iris, we thank you for taking the time to write this review. We are sure Rosie will be thrilled to hear she did an outstanding job in delivering the best service our members deserve. 🙌 

Kevin Sariñana's profile image
Kevin Sariñana 
recommend  Recommended
4 years ago

Today I came out of South Texas Federal Credit Union a new and very happy member. Biribiana was very helpful and detailed in the products and services STFCU has to offer. Alfredo made the whole loan process very quick and easy and was able to answer all my questions and concerns. I 100% recommend STFCU for anyone looking to refinance their vehicle or for great financial services in general. Now time to celebrate! :) 

Business response:

Kevin, thank you for sharing your positive feedback, as we take into consideration all of our members concerns and suggestions we would like to let you know that we have recognized and acknowledged Biri and Alfredo for their job well done 💯. Thank you for being a loyal member! 

Norma Garza Ramos's profile image
Norma Garza Ramos 
recommend  Recommended
4 years ago

Quiero agradecerle a Rosie Uc por su excelente servicio, amabilidad y pacencia... y a STFCU por facilitar el que hoy mi esposo tenga su troca. Les recomiendo ampliamente a STFCU.....☎️ Rosie Uc ♥️👍 

Noemi Andrade's profile image
Noemi Andrade 
recommend  Recommended
4 years ago

su amabilidad, buen servicio disponibilidad el mejor servicio al cliente y buen trato con los clientes buenas alternativas y facilidad para prestamos y buenos precios en la venta de carros, en fin que nosotros los clientes estamos muy a gusto, tengo muchos años con ellos, gracias Miss Rosie Uc por sus atenciones siempre y por su buen caracter💖💖💖 

Business response:

Noemi, muchas gracias por recomendar nuestra union de credito y por supuesto a nuestra Representate, Ms. Uc. Esta mas que contenta en seguir asistiendo la en todas sus necesidades financieras. 

Luigi Balestra's profile image
Luigi Balestra 
recommend  Recommended
4 years ago

Hoy tuve la mejor experiencia South Texas Federal Credit Union específicamente con el CEO Gerardo Paz Simplemente EXCELENTE Servicio y Atención a Cliente. Gracias por creer en nosotros para seguir Creciendo y hacer realidad nuestros sueños Tere Rebuelta #newcar #newlife #newadventures 

Patricia Torres's profile image
Patricia Torres 
recommend  Recommended
4 years ago

Rocio Martinez provided excellent customer service as she processed our automotive loan! She worked through lunch until all was processed. Happy with our low finance %. Thank you, Pat Torres. 

Jonathan M. Pinales's profile image
Jonathan M. Pinales 
recommend  Recommended
4 years ago

I am a relatively new customer, barely going on 1 year; however in the short time they have always been very professional, courteous and offered extremely competitive rates and services. Staff is welcoming and more then willing to assist, especially in these uncertain times due to Covid. Proud to be a member and would definitely recommend to peers, friends and family. 

Odilia Lozano's profile image
Odilia Lozano 
recommend  Recommended
5 years ago

Great customer service to the public 

Biri Larios's profile image
Biri Larios 
recommend  Recommended
5 years ago

Had excellent help today with some adjustments to my car loan by Ms. Lily Mejia she was very fast and efficient and made the process as smooth as possible. Highly recommended one of the best employees from STFCU. 

Frequently asked questions about South Texas Federal Credit Union

How is South Texas Federal Credit Union rated?

South Texas Federal Credit Union has a 3.6 star rating with 111 reviews. 

When is South Texas Federal Credit Union open?

South Texas Federal Credit Union is closed now. It will open at 9:00 a.m. 

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