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South Niagara Family Health Organization
- Healthcare
- Welland, ON
About this business
Location details
390 Crowland Ave, Welland, ON, L3B 1X7, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:30 p.m. | |
| Tue | 9:00 a.m. to 4:30 p.m. | |
| Wed | 9:00 a.m. to 4:30 p.m. | |
| Thu | 9:00 a.m. to 4:30 p.m. | |
| Fri | 9:00 a.m. to 12:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I am extremely disappointed with this doctors office. This includes the doctor all the way down to reception. I had to pay $160 for a document to be filled out and it was filled out incomplete and returned to the doctor. I requested to meet with the doctor (who I STILL haven’t seen in 2 years as a patient here) to assist in filling out the document so if could be accurate. I sent TWO requests to reception a week apart and they ignored me both times. I then sent an email outlining my concerns to use to fill out the form. Igno... read more
One of the WORST family doctors I’ve ever been enrolled with. I was enrolled for about 2 years. They only answer their phones for like an hour out of the day, never had days to see patients and not once did I ever meet the actual doctor. I was forbade from going to walk in clinics lest they dropped me as a patient so every time I was sick I had to sit in the ER for 12+ hours because they didn’t have any openings whatsoever for appoints for weeks/months. Truly terrible health care.
Started out great, then appointments started getting rescheduled constantly. Waited 4 months for an appointment, only to be rescheduled again for a month and a half later. Never met the Dr, but Rachel is easily the best one at this location. Symptom of a broken system I guess. Gonna start finding a new doctor now that its 2026.
Was a patient here for a year and a half. Never met Dr. Susini once even after I was hospitalized with sepsis, pneumonia and heart issues last year as a 25 year old and required monthly checkups for several months, and anytime I would try to get an appointment with him it would be changed to a nurse when I got there or cancelled, don't even know what he looks like. The RNs I would see were good but never any continuity in who you see and eventually I only saw their assistants or students so I stopped going. I have ongoing ch... read more
Great face to face interactions. Terrible at communicating any test results. You have to chase them
Frequently asked questions about South Niagara Family Health Organization
How is South Niagara Family Health Organization rated?
South Niagara Family Health Organization has a 3 star rating with 47 reviews.
When is South Niagara Family Health Organization open?
South Niagara Family Health Organization is closed now. It will open tomorrow at 9:00 a.m.
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