Sound Surgeon Inc

Freaky “Frank” Dee 

on Google

7 years ago

Let's see, where do I begin with reviewing this place... Oh yea, with my Pioneer DJM-800 four channel mixer I personally brought in for a simple headphone jack repair on some random October weekday, back in 2010. It took me a about year to get a reply from someone about the mixer as nobody ever answered the phone, returned calls, emails, letters, or was even present in the shop for more than a couple spread out weeks per year. After finally speaking to someone, the end result was a missing mixer that ended up being recovered... read more

Freaky Dee 

on Google

7 years ago

Let's see, where do I begin with reviewing this place... Oh yea, with my Pioneer DJM-800 four channel mixer I personally brought in for a simple headphone jack repair on some random October weekday, back in 2010. It took me a about year to get a reply from someone about the mixer as nobody ever answered the phone, returned calls, emails, letters, or was even present in the shop for more than a couple spread out weeks per year. After finally speaking to someone, the end result was a missing mixer that ended up being recovered... read more

Ms Mona 

on Google

9 years ago

In 2 days it will be a month since I placed an order for drumsticks. I have yet to receive a response to the emails I've sent inquiring on my order (which was already paid in full)., and the phone number provided is a non-working number. I'd LOVE for some form of communication to inform me of when I will receive my purchase, or better yet a refund. 

Justin Tiemann 

on Google

10 years ago

So far not so good. I sent them my Beyerdynamic DT880's for a cable repair a few weeks ago and haven't been able to get in touch with anyone since. No responses to phone calls or emails and now I'm worried I might not ever get my headphones back. These guys are supposed to be the only service and repair option in America. 

Ron Basile 

on Google

10 years ago

Called several times to find out status of repair, and nobody returned my phone calls until I made a post on their FB page. Item was repaired, but communication was poor.