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Sound Shop
- Retail
- Colorado Springs, CO
About this business
We offer custom tailored home theater, audio, and smart home solutions for every customer, regardless of project size or budget. There is no "One size fits all" in home entertainment, so we want to provide a solution that will work for YOUR lifestyle. Our small size and expert staff will ensure you get the personal attention you want to make the best selections for your needs.
Location details
7 E Cimarron St, Colorado Springs, CO, 80903, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I agree with Will that they don't duck anyone, they simply don't tell the truth and they get negative reviews removed when they can. I'm another dealer in town who used to have a good working relationship with the sound shop, even sent business to them when I couldn't help someone, but not long ago I went to them because I needed a bulb for a Sony Projector and at the time I wasn't a Sony dealer. What I got was a cheap aftermarket knockoff that they claimed was a genuine Sony, yet it was dead out of the box and they wouldn't... read more
We Never Duck Anyone – I am the service manager, We have been in business for 50 years and have only these negative comments of people who you will never please. The cabin guy has a panasonic tv that we got replaced out of warranty!!!! It was not our fault that the manufacturer sent parts that were defective. As far as the other customer we helped as much as we could but the parts were not available. It happens. If your upset we didn't answer the phone the one time you called. I'm sorry, nothing else I can say. My name is Wi... read more
Beware!!!!!!!!!!! – As for support, I will echo the previous reviewer who says they act like they wish you would just go away: Unless of course you wish to spend more money. We had just moved to COS from another state and had some Paradigm speakers under warrantee that blew. We took them there. After going home I got a call from the shop manager who began questioning me about how they were both broken. He said it didn't make sense to him that these weren't working and asked how we had been abusing them....WTF!?! Yep that's r... read more
Poor Service – After having our plasma TV repaired by the Sound Shop for what appeared to be a minor issue, the TV completely failed (black screen). The Sound Shop would claim no responsibility and we had to make numerous calls to even get a call back from their service department. As of today we are still waiting for a call back. We get the feeling they wish we would 'just go away'.
Frequently asked questions about Sound Shop
How is Sound Shop rated?
Sound Shop has a 4 star rating with 93 reviews.
When is Sound Shop open?
Sound Shop is closed now. It will open tomorrow at 9:00 a.m.
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