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Sound Credit Union

3.3

About this business

<p><g class="gr_ gr_9 gr-alert gr_gramm gr_inline_cards gr_run_anim Grammar only-ins replaceWithoutSep" id="9" data-gr-id="9">Sound Credit Union was founded in 1940 and today is one of Washington State’s largest credit unions. With 24 full-service branch locations throughout the Puget Sound area, Sound provides nearly 120,000 members with authentic and trusted financial support and services. Sound is driven by the purpose of standing with members, employees and the community through all waves of life. </... read more

Location details

1331 Broadway, Tacoma, WA, 98402, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.380 reviews
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Sherrie C's profile image
Sherrie C 
6 years ago

I am a military dependent that is a resident of a Georgia. . My mother has been with Sound Credut union for over 7 years. My mother recently experienced a heart attack, I flew into town to assist with her care. We went into Sound Credit Union to have a financial power attorney nortirized so that I could handle her finances. We obtained the nitorization but the notary did not keep the document on file as we requested. We found this out when we went home and attempted to apply for a loan with SounCredit Union. The young lady i... read more

Laura's profile image
Laura 
6 years ago

Officially one of my worst bank experiences ever! Running a business is hard work... Banking with Sound makes it harder!!! I've been a good standing customer for 11 years. I have an excellent credit rating and pay bills on time. Sadly Sound Credit Union is tarnishing my record with my vendors. They are holding funds 9 days...and apparently longer... even though I have NEVER deposited a bad check... Now, my vendors are receiving "bad checks" when they shouldn't be... The most concerning and frustrating issue is that the lates... read more

Rock Lively's profile image
Rock Lively 
7 years ago

As a member of this credit union since 2009, they have been extremely fair, credible and trustworthy. Heather, a loan representative, was exceptionally thorough and genuine. Sound is a great bank. A family bank in my humble opinion. 

Business response:

Thank you for your great review! We've shared your kind words about Heather with the Seattle Branch, Lending, and executive management. Thank you for choosing Sound., 

Pam L.'s profile image
Pam L. 
7 years ago

I do not recommend Sound Credit Union. I've been in good standing with them for over 20 years. I recently had a situation where I was not informed about the going into arrears, due to divorce decree stating my ex was responsible for the balance. The statements went to my ex's address. I was not notified by mail, email or phone. I didn't know about the situation until it was almost into collections, I was alerted by credit karma. I contacted Sound immediately to come to a resolution. I was told that if I paid off the amount m... read more

Business response:

We’re sorry to hear you’ve had this experience. We are required to provide accurate information to the credit reporting agencies. The credit reporting agencies are responsible for how long they report or share that information. We have shared your experience with our employees with management. 

M T.'s profile image
14 years ago

mt The difference I see is Sound Credit Union is not a bank if they were they would pay taxes as the banks do. No wonder they are suppose to be non-profit 

Alice K.'s profile image
15 years ago

Online banking flaws I agree that Sound Credit Union is an awesome bank and that the employees are excellent compared to the other banking institutions out there. I have been a member for over 6 years. However, when it comes to monitoring your transactions online, there is a lot of room for growth. The biggest issue, in my opinion, is the level of difficulty required to follow your transactions. Unlike most banks that use a standard money monitoring system of balances, withdrawals, deposits and miscellaneous transactions in ... read more

JeSsIcA K.'s profile image
JeSsIcA K. 
15 years ago

Sound Credit Union I've been a member here for 6 years. Very nice bank. The people are always pleasant and their quick to taking care of my services. A great credit union to be a member of. 

Erica W.'s profile image
15 years ago

Sound Credit Union is best credit union in town Very good credit union I love the employees and even though I'm with another credit union I miss them! they have bent over backwards for me and my kids Best in the town. 

Falecia B.'s profile image
Falecia B. 
15 years ago

Sound Credit Union is the best!!1 I was a member of Sound Credit Union for a long time. I like the service that they provide and the excellent customer service. If I were to ever return to a credit Union it would be Sound!! I would highly recommend Sound Credit Union to anyone. 

Frequently asked questions about Sound Credit Union

How is Sound Credit Union rated?

Sound Credit Union has a 3.3 star rating with 80 reviews. 

When is Sound Credit Union open?

Sound Credit Union is open now. It will close at 5:00 p.m.  

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