Sound Auto Care

James Day 

on Google

6 days ago

Polite staff, but watch out for snowballing quotes and heavy diagnostic fees ​I want to start by saying that the team here—specifically Jeff and the front desk staff—were consistently polite, patient, and respectful throughout my interactions. However, I left feeling disappointed and frustrated by the pricing structure and how the scope of work escalated. ​I initially came in to address my emergency brake and get an oil change, agreeing to roughly a $500 scope. After an initial inspection, I was told additional brake and d... read more

Michael Hernandez 

on Google

a month ago

I called a lot of places for quotes was sent a 4500 100k service price now I called a lot of high end shops and the most expensive was 1500. 250 for cabin filter change 150 for engine filter change. So everyone saying you paid a good price you were probably overcharged 

Logan Flones 

on Google

a month ago

My honest review: I would avoid Sound Auto. I was quoted $2,000+ for an A/C condenser replacement and another ~$3,000 for brakes. I got a second opinion from a shop less than 5 minutes away, and they did all of the same work for under $1,500 total. The diagnostic charge was also over $500, which seemed extremely high compared to other shops in the SeaTac area. The staff were friendly enough, and I can't speak to the quality of their repair work since I went elsewhere, but the pricing was way out of line with what I found at ... read more

Mike P. 

on Google

4 months ago

Quick turnaround and no surprises. Always consistent and conscientious. Good people.