SoulCycle

B H 

on Google

2 months ago

Went twice during my stay in NYC — friendly staff and a clean space. The music and instructor’s microphone were extremely loud during class, which was a bit of a downside. I made a mistake when booking online and was charged twice. I brought it up during my second visit, and the staff promised a refund, but I haven’t received it yet — hence another 2-star deduction. 

suistt 

on Google

4 months ago

Spin classes are great, the bikes are very tightly stacked together which if you’re trying to get through or move weights you could hit someone. Max bike max $. My issue is there’s NO WAY that it takes a person 15 mins to clean all the bikes. I’ve been in these classes where we pass the 45mins due to stretching and there’s another class ready to step in. I recently got really sick from a 6:30 class on the same night. I suggest if you’re taking any of these classes you take another wipe and clean off your bike. And why is it ... read more

Mari Vicente 

on Google

5 months ago

Depending on the time of day, it can get quite crowded, and the space doesn’t comfortably accommodate everyone, making it feel a bit cramped. However, the staff is really nice, attentive, and always helpful, which improves the overall experience.