Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Sonterra Health Center

3.7

About this business

Location details

18514 Sonterra Pl, San Antonio, TX, 78258, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
Review Performance in the last  
6 months
3.7110 reviews
Select a rating
Ana M.'s profile image
Ana M. 
on Birdeye

11 months ago

I had never seen such disregard for patients, relatives and such a lack of compassion as I saw from the “nursing staff” at this Sonterra Health Center. The nurses are detached from nursing patients back to health. The CNA assistants do most of the work. Some are good but most mirror the inhumane and detached attitude of the “skilled nurses” . At night, the place is greatly understaffed with an average of 30 to 1. Patients calls go unanswered, repositioning of patient not done. Calls to nurses station unanswered. Sad to say ... read more

Sian B.'s profile image
Sian B. 
on Birdeye

3 years ago

If you have a family member or anyone you care about do NOT send them to this place! My father was a patient at this facility for approximately 4 days. He was recovering from COVID after being released from the hospital. He had responded well to the treatment and was transferred to Sonterra Health Center to regain his strength. On the fourth day we were notified that he was unresponsive and they couldn't get an O2 sat. on him. He was sent back to the hospital where he was subsequently put on a ventilator and passed away... read more

Frequently asked questions about Sonterra Health Center

How is Sonterra Health Center rated?

Sonterra Health Center has a 3.7 star rating with 110 reviews. 

When is Sonterra Health Center open?

Sonterra Health Center is closed now. It will open on Thursday at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com