Sonora Quest Laboratories

Smith Amy 

on Google

3 weeks ago

I have an appointment. I don’t understand why I have to wait so long. 

Cea Corr 

on Google

a month ago

Their billing department truly lacks, We have a collection notice for services in April here we are in November, the notice is for almost $400.00 the insurance company paid all but $3.91 we never ever seen an invoice or statement or a notice. The collection notice is dated October but we received it in November. In October Sonora sent us a $30.00 refund no clue why. Should I have deducted postage, the paper for the check, an envelope since one was not sent? WTH could you not have taken it out of the $30? Or a courtesy call. ... read more

Karmel Latte 

on Google

2 months ago

I brought my mom in who had a scheduled appointment for lab work, and the front desk woman was unbelievably rude and dismissive. Her doctor was actively trying to fax over lab orders, but instead of helping, the woman was busy sending out 35 of her own faxes at the same time. I told her several times that the doctor was trying to send orders, but she ignored it and kept sending her faxes, which blocked the incoming fax line. Why would anyone prioritize personal or non-urgent outgoing faxes over receiving important medical do... read more

John L 

on Google

2 months ago

LabCorp canceled my appointment at the last minute, so I had to find another lab quickly. I couldn’t reach their customer service, so I started looking around. This location accepted me as a walk-in — fast and easy! The phlebotomist was friendly and professional. I’d definitely recommend this place for your lab needs.