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Sonic Drive-In
- Fast Food
- Cortez, CO
About this business
Location details
436 S Broadway, Cortez, CO 81321, Cortez, CO, 81321, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 10:00 p.m. | |
| Tue | 7:30 a.m. to 10:00 p.m. | |
| Wed | 7:30 a.m. to 10:00 p.m. | |
| Thu | 7:30 a.m. to 10:00 p.m. | |
| Fri | 7:30 a.m. to 10:00 p.m. | |
| Sat | 7:30 a.m. to 10:00 p.m. | |
| Sun | 7:30 a.m. to 10:00 p.m. |
I am disappointed with the level of customer service I experienced at this Sonic. The manager who took my order was curt and rushed me at the drive-up window, and while I waited for my food both the manager and another employee stared and laughed — behavior I consider unprofessional. As a restaurant manager myself, I would not tolerate this conduct and will not be returning or recommending this location. I urge corporate and local management to address staff training and service standards promptly. #CustomerService #Sonic #P... read more
The food at Sonic is fine. We do have a couple problems, though. Every time we go to Sonic, I am sorry to say that the service is slow. When we went today someone before us in the drive-thru even left. Also today, the food was not even close to hot, let alone warm. The tater tots were lukewarm and the hamburger was ok, but the bun was definitely cold. I don't know what the problem is, but there is one. It is not only 1 Sonic, but several that we have been to have similar problems.
Our service was rushed. We barely had time to order before she was already taking someone else's order. It took 25 minutes to get our food and it was lukewarm. The delivery lady even forgot to give my husband his food. She was looking all for who's it was. Very disappointed.
Frequently asked questions about Sonic Drive-In
How is Sonic Drive-In rated?
Sonic Drive-In has a 3.8 star rating with 983 reviews.
When is Sonic Drive-In open?
Sonic Drive-In is open now. It will close at 10:00 p.m.
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