Sonesta Select Phoenix Chandler

Lonna Huerter 

on Google

6 days ago

We were out in the room for people who are deaf. Turns out this is the loudest room. We heard everyone running by, the laundry, the ice machine, and just loud people walking by because we were the first room. The bathroom shower has some leaking issue because the corner wallpaper behind the door is starting to erode. The toilet rocks and the floor corners in the bathroom were dirty. 

Bill Tobin 

on Google

a week ago

Fine place. Easy on off I10 

V Saavedra 

on Google

a week ago

Llegamos cansados de un viaje largo, el hotel no es barato al menos en este fin de semana, llegamos al hotel y nos encontramos con la sorpresa de que las cobijas tienen sangre. De verdad es algo asqueroso y más teniendo niños, es una gran falta de respeto. Lamentablemente renté por 2 noches y con esto me encontré en la primera. Peor aún llame a frontdesk comentándoles la situación y solamente me dijeron que no tenían gente y que podía ir a recepción por cobijas. Pésimo servicio y pésimas condiciones. 

AHMED Abdulmajid 223 

on Google

3 weeks ago

I checked in yesterday and had an issue with the room key card they gave me. When I went to the reception to fix it, the receptionist was extremely rude and started yelling at me in front of others. Completely unprofessional and unacceptable behavior especially for a four star hotel. I expected basic respect and proper customer service, not hostility. The management needs to train their staff better on how to treat guests with decency.