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Sonesta
- Business Services
- Newton, MA
About this business
Location details
255 Washington St, Ste 300, Newton, MA, 02458, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Sonesta es suites chicago magnificent mile/medical Hotel manager John Stephan did an extremely poor job of addressing issues with my stay. He sent an extremely dismissive and insulting email to me. He ignored the staff pushing me in the lobby to refill water at coffee station while I was getting coffee. He refused to address retaliation of his staff after Expedia informed them that I hadn't recieved VIP perks. He stated that he was disappointed that I was made to feel singled out by his staff but that I wasn't actually singl... read more
Sonesta es suites chicago magnificent mile/medical Hotel manager John Stephan did an extremely poor job of addressing issues with my stay. He sent an extremely dismissive and insulting email to me. He ignored the staff pushing me in the lobby to refill water at coffee station while I was getting coffee. He refused to address retaliation of his staff after Expedia informed them that I hadn't recieved VIP perks. He stated that he was disappointed that I was made to feel singled out by his staff but that I wasn't actually singl... read more
HERES MY COMPLAINT …..I’ve been emails the head office and multiple times they answer the same robotic reply to contact the hotel directly BUT THEY DONT WANT TO HELP. On August 5th, OMGGGGGGGGG here we go again…. We arrive late. I go to the Americas Best Value Fredonia counter to get the key and they tell me that I should never have been able to book. Quebec I don't have a room. What do I say? I think she's kidding me. NO. She's serious. She says that this place is not open to the public. I show her my reservation and she te... read more
Semen on the phone I used to call the front desk because my room is soaking wet.
I worked for Sonesta they are without a doubt the cheapest company, they're brand is extremely unpopular and the leadership blows not to mention being nothing but a bunch of racists!
Frequently asked questions about Sonesta
How is Sonesta rated?
Sonesta has a 1.6 star rating with 25 reviews.
When is Sonesta open?
Sonesta is open now. It will close at 6:00 p.m.
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