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Sonesta
- Business Services
- Newton, MA
About this business
Location details
255 Washington St, Ste 300, Newton, MA, 02458, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The front desk manager at the hotel located in Plantation/Ft. Lauderdale, FL, was rude, condescending, and dishonest. Avoid this hotel; there's other properties in the area that are equally good and with much nicer front desk staff.
This hotel system does not staff its hotel sufficiently or allow for a guest centered experience.
A Corporations name and the service received at franchises or corporate run facilities carry weight and can in certain instances adversely effect their bottom lines. That being said, several complaints have been filed with CEO John Murray's companies Corporate office in Newton, MA. Serious attention to the unprofessional and shady treatment being practiced at Sonesta Simply in Dublin Columbus could see actions taken in a arena outside of Mr. Murray's authority very soon unless this financial heavy business ASAP addresses th ... read more
Sonesta es suites chicago magnificent mile/medical Hotel manager John Stephan did an extremely poor job of addressing issues with my stay. He sent an extremely dismissive and insulting email to me. He ignored the staff pushing me in the lobby to refill water at coffee station while I was getting coffee. He refused to address retaliation of his staff after Expedia informed them that I hadn't recieved VIP perks. He stated that he was disappointed that I was made to feel singled out by his staff but that I wasn't actually singl... read more
Sonesta es suites chicago magnificent mile/medical Hotel manager John Stephan did an extremely poor job of addressing issues with my stay. He sent an extremely dismissive and insulting email to me. He ignored the staff pushing me in the lobby to refill water at coffee station while I was getting coffee. He refused to address retaliation of his staff after Expedia informed them that I hadn't recieved VIP perks. He stated that he was disappointed that I was made to feel singled out by his staff but that I wasn't actually singl... read more
Frequently asked questions about Sonesta
How is Sonesta rated?
Sonesta has a 1.6 star rating with 28 reviews.
When is Sonesta open?
Sonesta is closed now. It will open tomorrow at 9:00 a.m.
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