Somerset Bridge Medical Centre

Smitha Augustine 

on Google

4 weeks ago

This is the worst GP surgery I have ever used in the UK, there is no communication between the patients and the staff and they don’t have much idea on how to prioritise an emergency, we never got any appointments when we needed it even when they were urgent. 

David Howe 

on Google

a month ago

Shockingly bad. you feel there is no communication between the staff and very little info passed to patience. The doctors don't listen and put you on medication without any consultation. Eventually had to go private to get correct diagnosis on a issue, due to constant mis diagnosis. I raised a formal complaint and had a meeting today to talk about things but obviously Doctor not told this and just wanted to push medication. Just a small thing, but if I'm late anywhere I acknowledge this and apologise, nearly 20min late toda... read more

Casandra 

on Google

5 months ago

The reception staff are great, however my experience seeing the Dr's on 2 occasions here they actually had to look on their computer to ask the Internet and give me a print out of what was wrong! I have never had this before and it's not very comforting when your child and yourself on 2 separate visits here the Dr's don't seem to know! We are always told to not Google any symptoms but this is exactly what they done I could had done that myself and it's worrying that a Dr who we often trust with our life nowadays don't seem t... read more

Cass Hutton 

on Google

5 months ago

The reception staff are great, however my experience seeing the Dr's on 2 occasions here they actually had to look on their computer to ask the Internet and give me a print out of what was wrong! I have never had this before and it's not very comforting when your child and yourself on 2 separate visits here the Dr's don't seem to know! We are always told to not Google any symptoms but this is exactly what they done I could had done that myself and it's worrying that a Dr who we often trust with our life nowadays don't seem t... read more

Mr Beckett 

on Google

7 months ago

Shocking they keep rejecting medication when it's needed!