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10 Ware St, Cambridge, MA, 02138, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 9:00 p.m. | |
Tue | 8:00 a.m. to 9:00 p.m. | |
Wed | 8:00 a.m. to 9:00 p.m. | |
Thu | 8:00 a.m. to 9:00 p.m. | |
Fri | 8:00 a.m. to 9:00 p.m. | |
Sat | 8:00 a.m. to 9:00 p.m. | |
Sun | 8:00 a.m. to 9:00 p.m. |
The experience took about 15-20 minutes, slowed by needing to get my passwords for Solstice and my utility company. The agent from Solstice was very patient and good on giving help with directions. There were many many many steps to do. I'm glad for the chance to use the services of a clean energy supplier. It's what the world needs.
The customer experience I received from Arabella is beyond commendable! She was accommodating, thorough, and timely. Working with her is a great introduction of what I hope is demonstrated through all interactions and experiences with Solstice. Btw, I am not a fan of allocating the highest rating because I believe that there’s always room for improvement. Arabella exceeded my expectations.
Thr representative helping me navigate enrollment, Arabella, was more than just helpful, she was patient and informative. She made me pleased to have chosen Solstice
Saved me money on my electric bill, but kept on billing me for months afterward. Customer service through Zendesk does NOT cut it.
Solstice has a 4.7 star rating with 49 reviews.
Solstice is open now. It will close at 9:00 p.m.
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