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Solarus Medical Enterprises
- Home Medical Equipment Provider
- Tampa, FL
About this business
Our mission is to provide our pediatric and clinic customers with the tools to support their patient’s respiratory needs. With integrity and a soft touch, we aim to improve quality of life, and clinic-patient relations. Who We Serve: Providers Solarus has provided a trusted service to greater than 3000 physicians for over 15 years. Our clinics rely on us and count on the quality of Solarus services to meet the clinical needs of their patient’s real time every day. Patients & Caregivers Patients are provided the i... read more
Location details
10347 Cross Creek Blvd STE H, Ste H, Tampa, FL, 33647, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Disgusting collections practices. I am a single father of 3 children, living paycheck to paycheck. I have repeatedly received harassing phoner calls from an agent named Melvin Melendez. I cannot pay this bill and he laughs at me and degrades me. I asked him more times than I can count not to call me anymore and he won't stop. I have reported him to his supervisor - Thomas Williams. According to the woman who answered the phone, they have received several complaints about him, but apparently NOTHING has been done. This is how... read more
Steer clear of this place. They are charging $225 for a pediatric nebulizer when you can get the same thing at a variety of places on Google for $36. They're playing a sick insurance game. When addressing this with the customer service rep at Solarus, he responded that it was my issue not his and he'd be sending me to collections. BUYER BEWARE.
I would certainly not recommend as the person is so rude . They deceive completely while you would upset seeing your bill post insurance claim as they charge twice or thrice the market price . I would bet to purchase from CVS , Walgreens based on de prescriptions with waiting for 2-3 days rather than purchasing with them .
If I could give negative stars I would. 100’s of calls all for a balance of equipment my drs office gave me and said I wouldn’t owe anything for my child. Rude when you answer, tell you you owe I tell them I will wait for documentation. A guy just called me, i’m at work he tells me who it is, I tell him i’m aware and waiting for a bill to be mailed not paying over the phone and hang up. He calls back and rudely tells me I need to pay, i’m in collections and it hasn’t even been a month since the appointment. Oh and he was the... read more
Solarus medical has been a nightmare. While their nebulizer works great and I have no issues with their product their accounting and billing department is an absolute mess. I have been harassed for over a year by this company to pay my bill. They even sent me to collections agency. Not only did I pay the bill as soon as I received it I have shown proof from my bank account as well as 2 separate emails from Solarus themselves confirming my payment. I have called and talked to numerous people. I have emailed. It has now been ... read more
Frequently asked questions about Solarus Medical Enterprises
How is Solarus Medical Enterprises rated?
Solarus Medical Enterprises has a 3.7 star rating with 59 reviews.
When is Solarus Medical Enterprises open?
Solarus Medical Enterprises is closed now. It will open tomorrow at 9:00 a.m.
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