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SolarCity - Corporate
- Solar Installation
- San Mateo, CA
About this business
Location details
3055 Clearview Way, San Mateo, CA, 94402, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
It took Tesla (SolarCity) more than 3 months to start generating after installation - June, July and August were wasted in New England. They sent a message to a wrong Eversource email address (with a typo, didn't the message bounce back?) which caused the huge delay, this error was found by me, if not for my own investigation, the panels are still sleeping on my roof. I contacted the customer service, they are the worst ever. I contacted the agent who sold me the panels more than 5 times by phone and email, never heard back ... read more
Life changing - I have an EV as well so I also use the Tesla Wall for storage.
Great experience, fast results and friendly people.
We had a very pleasant experience working with SolarCity. This started with the sales consultant who came out, went through the whole process and, and negotiated the final cost. It continued with the engineers who came out to finalize the panel locations. Finally, the installation crew was efficient and did a nice clean up job.
The customer service is absolutely terrible. After seeing a Arc Fault of my investor, I attempted to place a service call. It took 4 emails and many phone calls before I finally was contacted by a sales rep. Their call center is worthless. Unless you have a direct number for a local technician expect 2-3 weeks lead time before someone will actually come to your house. My panels were producing 1/2 of the energy they should have for over a month due to an installation error, resulting in higher than expected electric bills. No... read more
Frequently asked questions about SolarCity - Corporate
How is SolarCity - Corporate rated?
SolarCity - Corporate has a 3.9 star rating with 43 reviews.
When is SolarCity - Corporate open?
SolarCity - Corporate is closed now. It will open at 9:00 a.m.
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