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SolarCity

2.8

About this business

Location details

1725 W Williams Dr #60, Phoenix, AZ, 85027, United States

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WeekdayScheduleStatus
Mon5:00 a.m. to 8:00 p.m.
Tue5:00 a.m. to 8:00 p.m.
Wed5:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri5:00 a.m. to 8:00 p.m.
Sat7:00 a.m. to 6:00 p.m.
Sun8:00 a.m. to 5:00 p.m.
2.817 reviews
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Phoenix Great's profile image
Phoenix Great 
on Google
6 years ago

Thief company, I’d applied to buy the sistem and they qualified me , then they installed and they they was checking my credit until my credit went down then after that they did cancel my contract because my credit wasn’t good enough and they wanted to rent me the sistem after having the contact for buying signed. Do not call them they will steal your money. 

m230913 PHX's profile image
m230913 PHX 
on Google
6 years ago

All the preliminary dealings went very well until installation day. The information about control boxes location initially given by our rep were not the same as the as actual choices given by the engineer in charge. This was one point we were concerned about as we wanted the boxes to be out of sight as much as possible. We had made this very clear to the rep. Now the front view of my home looks like the back of a warehouse: the first thing one sees is those ugly control boxes. I want to believe our rep did not act out of ill... read more

Tiago Daniel's profile image
Tiago Daniel 
on Google
6 years ago

Poor Customer Service. I was looking forward to get Tesla/SolarCity panels on my home in Tucson, AZ. I signed all the forms I needed to sign on 9/11. About 2-3 weeks had passed and I called Tesla to figure out what the status of the project was. They told me that they never received the interconnection form. Typically not a big deal but TEP (Tucson Power Company) changed their net metering policy, you know screwing over the customer. I told them that i signed the form before the new policy took affect and i expected them to ... read more

Cory Gardner's profile image
Cory Gardner 
on Google
6 years ago

Solar city has been bought out by Tesla....not being aware of this recent change, we got a suprise bill all of a suddent for 6 months worth of payments showing as arrears. Weve been current up to this point, showed bank statements on a couple of occasions to prove were not behind and running current. All of a sudden we got a suprise visit from the techs to shut off the solar earlier today due to "delinquent account" ..as of the 28th of august 2018. Do not do business with this company, they no longer have their ducks in a ro... read more

Jack Howell's profile image
Jack Howell 
on Google
6 years ago

On hold for 39 minutes for customer service and then the phone went dead. Solar city can answer the phone within 30 seconds when they’re selling you a system, but Customer Service could care less. 

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Frequently asked questions about SolarCity

How is SolarCity rated?

SolarCity has a 2.8 star rating with 17 reviews. 

When is SolarCity open?

SolarCity is open now. It will close at 8:00 p.m.  

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