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Social Security Administration

3.5

About this business

Location details

921 Congress Parkway North, Athens, TN, 37303, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 12:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
3.566 reviews
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jay Crowe's profile image
jay Crowe 
a month ago

It was my every first time calling the office, I am 19. And i didn’t know anything about calling. My parents asked to sit in and they did speak in the background to help me. The lady was very rude. I gave her my social and what she asked for but stopped because she said it sounded like I was “committing fraud”. This is very rude and I felt patronized and less then. :( this makes me sad do better please 

Siobhan Tuck's profile image
Siobhan Tuck 
a month ago

I gave them 3 stars because after I was called I got through there rather quickly. -2 bc the people that work there could use some training in customer service. They call your number from behind a glass, which a lot of the elderly people could not hear. I saw 2 elderly women almost miss their number. One was alerted when she saw it on the screen. When she went to the window the lady aggravatingly told her she'd just skipped it because she didn't respond. She was then pretty hateful with the woman throughout the whole interac... read more

Veronica Cheatham's profile image
Veronica Cheatham 
2 months ago

I was able to get in and get out without much of an issue. There was a way but it wasn't terribly long. The representative was extremely helpful, patient, very professional and help things move smoothly. 

Jason Hitt's profile image
Jason Hitt 
4 months ago

Jessica, at the Athens field office was extremely helpful. I was calling on behalf of my son and she was very understanding and helpful. 

Russell Kent's profile image
Russell Kent 
5 months ago

After having left an office in another area without having been seen, I was extremely pleased with the Athens office - extremely helpful, efficient, polite and fast service. 

Frequently asked questions about Social Security Administration

How is Social Security Administration rated?

Social Security Administration has a 3.5 star rating with 66 reviews. 

When is Social Security Administration open?

Social Security Administration is open now. It will close at 4:00 p.m. 

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