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Social Security Administration

3.2

About this business

The Social Security Administration provides services through a nationwide network of more than 1,400 locations that includes regional, hearing and field offices;card, teleservice and processing centers;as well as the Appeals Council. It also maintains a presence in the United States embassies throughout the world. The agency has a staff of over 62,000 employees. Its Business Services Online (BSO) unit enables organizations and authorized individuals to submit confidential information to the Social Security Administration. Th... read more

Location details

155 Forrest Drive, Hannibal, MO, 63401, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 12:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
3.227 reviews
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JESSICA Speers's profile image
JESSICA Speers 
on Google
2 weeks ago

The people who are working either in office or from home are not doing their job because they are not putting information in the system right and they are hanging up on the customers before they give them the information they called them about. Hanniibal Office people in this office are not doing their jobs right and some of them need to not have their jobs! People rely on their SSI & SS and need the Social Security administration to do a better job making sure they put their information in the system. I seen 1st hand that t... read more

Telly TH's profile image
Telly TH 
on Google
3 months ago

Not happy and hurting I need to know why they only have 1 window open to help ppl and got many ppl sitting. You come in and they taking appointments before others been sitting there. Is there nobody working Fr I'm not understanding this. Y'all don't want to answer the phone but fast to send me letters and I can't get in the office to get help 

S S's profile image
S S 
on Google
9 months ago

Can’t call because they don’t answer phones. If they do answer you wait for over an hour to tell you go to the office. Get to the office and they have one person working. There are now 11 people waiting to be helped and one person working. I’ve been here 40 min and they are still on the same person that they were helping when I got here. They have multiple windows for people to work. Why one one person working? 

River's profile image
River 
on Google
a year ago

The lady I talked to today on the phone was very rude, seemed to be in a rush and got hateful with me for asking a question. She acted as if she didn’t even want to be on the phone and got angry when I politely asked if the information is not coming up for you can I speak with someone else. Usually I get the same guy on the phone if not him in the past usually I get the same women on the phone and they both are very nice and wonderful to talk to. I don’t know if they still work there or not but those to would make it a 5 sta... read more

Anonymous's profile image
Anonymous 
on Google
a year ago

The lady I talked to today on the phone was very rude, seemed to be in a rush and got hateful with me for asking a question. She acted as if she didn’t even want to be on the phone and got angry when I politely asked if the information is not coming up for you can I speak with someone else. Usually I get the same guy on the phone if not him in the past usually I get the same women on the phone and they both are very nice and wonderful to talk to. I don’t know if they still work there or not but those to would make it a 5 sta... read more

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Frequently asked questions about Social Security Administration

How is Social Security Administration rated?

Social Security Administration has a 3.2 star rating with 27 reviews. 

When is Social Security Administration open?

Social Security Administration is closed now. It will open at 9:00 a.m. 

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