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Social Security Administration

3.3

About this business

The Social Security Administration provides services through a nationwide network of more than 1,400 locations that includes regional, hearing and field offices;card, teleservice and processing centers;as well as the Appeals Council. It also maintains a presence in the United States embassies throughout the world. The agency has a staff of over 62,000 employees. Its Business Services Online (BSO) unit enables organizations and authorized individuals to submit confidential information to the Social Security Administration. Th... read more

Location details

155 Forrest Drive, Hannibal, MO, 63401, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 12:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
3.326 reviews
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Telly TH's profile image
Telly TH 
on Google
a month ago

Not happy and hurting I need to know why they only have 1 window open to help ppl and got many ppl sitting. You come in and they taking appointments before others been sitting there. Is there nobody working Fr I'm not understanding this. Y'all don't want to answer the phone but fast to send me letters and I can't get in the office to get help 

S S's profile image
S S 
on Google
7 months ago

Can’t call because they don’t answer phones. If they do answer you wait for over an hour to tell you go to the office. Get to the office and they have one person working. There are now 11 people waiting to be helped and one person working. I’ve been here 40 min and they are still on the same person that they were helping when I got here. They have multiple windows for people to work. Why one one person working? 

River's profile image
River 
on Google
a year ago

The lady I talked to today on the phone was very rude, seemed to be in a rush and got hateful with me for asking a question. She acted as if she didn’t even want to be on the phone and got angry when I politely asked if the information is not coming up for you can I speak with someone else. Usually I get the same guy on the phone if not him in the past usually I get the same women on the phone and they both are very nice and wonderful to talk to. I don’t know if they still work there or not but those to would make it a 5 sta... read more

Anonymous's profile image
Anonymous 
on Google
a year ago

The lady I talked to today on the phone was very rude, seemed to be in a rush and got hateful with me for asking a question. She acted as if she didn’t even want to be on the phone and got angry when I politely asked if the information is not coming up for you can I speak with someone else. Usually I get the same guy on the phone if not him in the past usually I get the same women on the phone and they both are very nice and wonderful to talk to. I don’t know if they still work there or not but those to would make it a 5 sta... read more

Aaron Johnston's profile image
Aaron Johnston 
on Google
a year ago

Lady at window 6 on the 28th of november got mad when she had to help me she created an online account for me instead of letting me do it and now i cant use it at all she was very rude that i even walked up to her window i will nor let her help me again 

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Frequently asked questions about Social Security Administration

How is Social Security Administration rated?

Social Security Administration has a 3.3 star rating with 26 reviews. 

When is Social Security Administration open?

Social Security Administration is closed now. It will open on Monday at 9:00 a.m. 

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