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Social Security Administration

2.8

About this business

The Social Security Administration provides services through a nationwide network of more than 1,400 locations that includes regional, hearing and field offices;card, teleservice and processing centers;as well as the Appeals Council. It also maintains a presence in the United States embassies throughout the world. The agency has a staff of over 62,000 employees. Its Business Services Online (BSO) unit enables organizations and authorized individuals to submit confidential information to the Social Security Administration. Th... read more

Location details

150 Susquehanna Valley Mall Drive, Selinsgrove, PA, 17870, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 12:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
2.853 reviews
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Barbara McManus (B)'s profile image
Barbara McManus (B) 
on Google
a month ago
Catherine Stanish Reyes's profile image
Catherine Stanish Reyes 
on Google
a month ago

Ms. Culler, bravo on your nonexistent customer service is unacceptable! She was rude beyond belief. I understand some people hate their jobs, but wow! I tried helping my mother, and the representative scolded me for assisting her while she was speaking. Wouldn't you want to know if she was giving you the correct address? 

Megan Sholly's profile image
Megan Sholly 
on Google
4 months ago

This single star is for the lady at the counter who, although seemed unconfrontational from the instant she asked and learned I had no appointment, helped me file my paperwork for a name change on my new SS card with no issues. First, I wanna preface that I tried calling weeks in advance to see if appointments were necessary because I had to take time off work to go in the first place and the robotic thing on the phone was no way helpful and when it connected me to the location, the phone would ring a certain number of times... read more

Steve Austin's profile image
Steve Austin 
on Google
4 months ago

Very rude staff!!! I am a person and need to be treated as such bot talked down to. 

Nicole Bassett's profile image
Nicole Bassett 
on Google
6 months ago

Very disrespectful when I was trying to call someone and when one person was available they just drop the call for no absolute reason. When I decided to recall them they decided to not answer my call when it's important and I've been on hold for nearly 2.5 hours for no absolute reason. Seriously this is a complete disgrace for people who can't even make it down there and do face to face. Not a lot of people are fortunate enough to have cars to do it. 

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Frequently asked questions about Social Security Administration

How is Social Security Administration rated?

Social Security Administration has a 2.8 star rating with 53 reviews. 

When is Social Security Administration open?

Social Security Administration is closed now. It will open at 9:00 a.m. 

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