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Social Security Administration

3.9

About this business

The Social Security Administration provides services through a nationwide network of more than 1,400 locations that includes regional, hearing and field offices;card, teleservice and processing centers;as well as the Appeals Council. It also maintains a presence in the United States embassies throughout the world. The agency has a staff of over 62,000 employees. Its Business Services Online (BSO) unit enables organizations and authorized individuals to submit confidential information to the Social Security Administration. Th... read more

Location details

818 Sunset Dr Suite 203, Ste 203, Johnson City, TN, 37604, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.955 reviews
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John Severi (Servii)'s profile image
John Severi (Servii) 
on Google
3 weeks ago

I called 5+ times before 3pm and kept getting transferred to "New Eligiblity" for financial assistance. Every time I was transferred, all it would say is I got connected to Cisco Unity, then "Goodbye" and hangs up. I called multiple times and told the representatives this and specifically asked them to get a live person on the phone and then connect me. Instead I got Melanie a few times and she still kept just transferring. I then asked to speak to a supervisor 3 times, and STILL kept just getting transfered. Now the call ce... read more

Sadie's profile image
Sadie 
on Google
3 weeks ago
Whitney Winston's profile image
Whitney Winston 
on Google
a month ago

I am deeply disappointed and disturbed by my experience at this Social Security office. The treatment we received was not only unprofessional, but also blatantly discriminatory. Staff required documentation that is not listed anywhere in the official SSA guidelines—requirements that they did not ask of other (white) individuals being helped at the same time. Despite having confirmation of an online application in hand, we were repeatedly told the application “did not exist.” When we attempted to clarify and advocate for ours... read more

Matthew S's profile image
Matthew S 
on Google
4 months ago
Martha Ackerman's profile image
Martha Ackerman 
on Google
5 months ago

Make sure you have an appointment. New as of 1/1/2025 

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Frequently asked questions about Social Security Administration

How is Social Security Administration rated?

Social Security Administration has a 3.9 star rating with 55 reviews. 

When is Social Security Administration open?

Social Security Administration is open now. It will close at 6:00 p.m.  

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