Soapy Joe's Car Wash - San Marcos

Spencer B. 

on Yellow Pages

5 years ago

I did a basic wash and after coming out a piece of my tail light had been broken off and a light for my license plate was hanging loose. I went in to report the damage and the employee said there was nothing they could do and that they don't cover damages. I went out to my car and looked up the company policy online and it said to file a claim on site immediately. I went back in and asked to file a claim and all they gave me a form to fill out and came and took pictures of the car. I asked why they said they didn't cover dam... read more

John 3:16 Q. 

on Yellow Pages

8 years ago

$7 is a good price for a carwash. This place has a nice bow tied attendant to help with paying. But when I found my Lexus antenna bent/broken ($100)I complained that someone should have told me or assisted at the beginning as I am a senior citizen. Their manager kept saying that it was my responsibility and a sign was posted at the beginning. I just remember foot off brakes and keep in neutral. Manager was not compassionate. I will never go there again! 

Sherry S. 

on Yellow Pages

11 years ago

The car wash broke the antenna off my mercedez and made me wait two weeks to tell me they couldn't find it. They told me if they couldn't find it they would buy me a new one. I waited another week no phone call. I have to call them to find out they did nothing. So I replaced my own antenna costing over 300. And brought them the bill. They said they could have got it cheaper and wont pay. If they could have then they should have done do. We said ok to 250. Gift card but guess what three three weeks now no gift card. Im going ... read more

Ingrid M. 

on Yellow Pages

11 years ago

vacuumed up my pearl earrings Saturday 7-12-14 :( Left my phone number with owner & manager and Arnesto? promised to check filters Sunday morning and phone me….it's Monday, still waiting…. other than that, love this place 

Cheryl M. 

on Yellow Pages

11 years ago

You can have it. I haven't been able to use this car wash for 6 weeks due to surgery and went today and added the hot wax....$15.00 Got to the end and the car's windshield was still wet and splotchy....they no longer have people drying the car off at the end of your *ride* thru the wash. I'm handicapped and can't do it myself. The manager apologized and said that *they weren't allowed to touch the cars anymore" so unless I paid ano' $5.00 I had to ride into the sunset with a spotted windshield. Angry you bet. I'm going back ... read more

jrayner81 

on Yellow Pages

14 years ago

While I think that Soapy Joes is a well run business they have, in my experience, lacked the attribute of honor. I had my car washed today and when I got in my vehicle, noticed that the film on my tint was scratched in about 10 places. When I returned with the vehicle to show a manager, he denied that they could have possibly done this. He explained how the workers take off rings and the towels would have made long scratches if they contained anything that could have torn the film. While I stated that I couldn't elaborate on... read more

sdconsumer 

on Yellow Pages

17 years ago

I asked questions about having my car cleaned and he asked me if it were stolen. made no sense to me so I hung up. Why do business with someone who asks wierdo questions?