Snap Fitness

Caglar S. 

on Birdeye

a year ago

\\SELENA// Maritza Lopez and her husband are individuals who have displayed behavior that can only be described as pure evil. They may present themselves as nice and caring, but they are capable of equally rotten and despicable actions. One such example is when they kicked Caglar Singletary out of their gym. Tonia Smith also experienced their wrath when she allegedly told a lie and Martiza Lopez, in turn, repeatedly sued her. This kind of behavior not only tarnishes Martiza Lopez's reputation but also gives female domination... read more

Jeff M. 

on Birdeye

2 years ago

Poor customer service. If I had received an apology and we will take care of this error right away sir, there would be no reason for a negative review. However, it took months to correct and manager wanted to reassure me it wasn't her fault. Frustrating situation, manager did call and say they would take care of it. I am a veteran with PTSD and could've handled situation better. A trainer who works there did a fantastic job listening to my complaint. The situation isn't completely resolved, but seems likely it will be. I... read more

Deborah S. 

on Birdeye

2 years ago

Rate a -0 . Place is horribly managed. Owners are so damn rude. You pay for memberships, then if you say anything negative about anything they lock your access card and ban you from facility! They threaten you with trespassing and will not refund your money and anyone that is seen with you or friends with you using the facility will be locked out and banned as well . I would not recommend this place to any one at all. Best place is the Recreational Center it’s more cost efficient and very friendly staff! 

Nick W. 

on Birdeye

2 years ago

This place and company SUCKS! Lost a key card 2 weeks ago. This is not a knock on the other locations throughout the cities. Just the Stillwater location and corporate office. NOBODY responds to emails or calls you back. The SW location has no manager hours posted. The owner is MIA!!! What a total joke! With Planet Fitness and River Valley and coming soon Orange Theory why would anyone give this lady their business? I wonder if she even owns it anymore. Take your money and business elsewhere. If you can't respond to emails a... read more

Richard S. 

on Birdeye

2 years ago

This is a gym with outstanding owners and staff. It has many types of equipment that can fit the needs of almost all fitness minded customers. Coupled with being a 24/7 (and all holidays facility) it was a easy choice and great fit for me. The icing on the cake is the respectful members and an environment void of "meat market" and heavy commercialization. Rich 

jerseygirl no last n. 

on Birdeye

3 years ago

This gym is the best one I've been to in a long time. You can use it 24/7 when YOU are ready to workout. The staff is very helpful but not annoying. The machines are great. The cliental is of all ages, shapes and sizes and so it is not intimidating for anyone. There is everything there you would want, or if you just want to walk on a treadmill you can do that too. It's all as much or as little as you wish. And you don't need the fancy "workout" clothes. People wear whatever they want. It's truly not a fashion show a... read more

ML M. 

on Birdeye

3 years ago

Beware of the hidden fees. After being a member 10 months I suddenly started seeing surprise charges for an additional $35. I'm told by Donna Woods, Operations Director, it's a 'Club Enhancement' fee. It's buried in the fine print of the agreement. Legit businesses don't do things like this. And they don't tell you about things like this when you sign the agreement. Businesses like this don't deserve my business. Bye bye Snap Fitness. 

Ramon T. 

on Birdeye

3 years ago

I cancelled my membership on august 26, 2021; And the still are charging my grandfather the membership fee; I am tire of sending messages to Mike, without any response from him; I don't know what kind of scam Snap Fitness is running, but I am going to make a report to the BBB. My grandfather will cancel his membership too; He is so tired of doing this every month. I keep on calling and never got a respond from them. 

Linda Marie W. 

on Birdeye

3 years ago

I had a personal trainer that works both at Hudson and Robert, WI, for six months. My trainer was Steven Frolov. He had me challenge myself to lift more weight then I thought I could. In six months at the age of 62, I lost 7.6 lbs body fat and gained 5.82 lbs of muscle mass. Thanks Steven!!!