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Snap Air Conditioning
- Contractors
- Underwood, QLD
About this business
Location details
7A Curban St, Underwood, QLD, 4119, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 3:00 p.m. | |
| Tue | 7:00 a.m. to 3:00 p.m. | |
| Wed | 7:00 a.m. to 3:00 p.m. | |
| Thu | 7:00 a.m. to 3:00 p.m. | |
| Fri | 7:00 a.m. to 1:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Professionally done and quick. Highly recommended. Previous job. Now, ask to quote for similar job done previously but now charge a call out fee for quoting. No thanks
Asked for a quote for 2 split systems (one 9.5kw), 8 light fittings, and 4 ceiling fans. All supplied/installed. Snap wanted $89 to do the quote + $49 if we didn't go through with it. Advertises on their website "Commitment Free installation quotes", and also has in their google listings "Call now for a free quote!". Very tempted to lodge a complaint with the ACCC regarding false advertising.
Install went well, however Snap refuses to repair under warranty (check consumer law on that). They'll send you to the manufacturer and refuse further service, unless you want to pay for it. They also installed the air conditioner on a circuit used by another air con unit, potentially voiding the warranty.
Used Snap approx 2 years ago and regret that decision. I had to have the unit taken down as after installing the unit in their own words the “most suitable location given the age of the house” they installed a brackets bolt on a already damaged weatherboard right at the end of the board causing it to split. They now refuse to retify this (they quoted me $1500 to fix this mistake) and I’m taking them to QCAT. My advice use a smaller more experienced operator that relies on word of mouth and has people who think before they in... read more
Great work, super friendly and very efficient. Communication is super strong both with the service team and the office. Couldn’t recommend highly enough. EDIT: originally 5 stars and I’m leaving 2 because the technicians were great and the original office staff were fantastic. However the new office staff is terrible. I’ve sent so many with no response asking for additional work on the unit they wouldn’t touch last time. It’s so disappointing as I really thought I’d found a great company but obviously not. You definitely los... read more
Frequently asked questions about Snap Air Conditioning
How is Snap Air Conditioning rated?
Snap Air Conditioning has a 4.9 star rating with 383 reviews.
When is Snap Air Conditioning open?
Snap Air Conditioning is closed now. It will open on Monday at 7:00 a.m.
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