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SMOKY MOUNTAIN URGENT CARE

3.6

About this business

We are a small chain of family owned medical clinics who serve our communities by providing Walk-In URGENT CARE as well as traditional FAMILY MEDICINE for all ages. We have an in-house laboratory which allows for immediate diagnosis and treatment of common medical conditions. We aim to provide a relaxed atmosphere with pleasant staff to serve you, especially when you are not feeling well. The providers are board certified Medical Doctors, Physicians Assistants or Nurse Practitioners. Most insurances are accepted including Me... read more

Location details

195 Franklin Plaza, Franklin, NC, 28734, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.653 reviews
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Jillian Pinnt's profile image
Jillian Pinnt 
on Google
3 months ago

This urgent care is closing permanently April 29, 2025. 

Bill Burton's profile image
Bill Burton 
on Google
5 months ago

The first time I came they were not open for business even though it was 30 minutes past their posted lunch hour. Today was the second time I tried to get care here. I was told they do not take MEDICARE. No sign on the door. Front desk staff was unprofessional and bad tempered. The doors are locked during business hours. I have no idea what's going on with this place but it was a very creepy experience. 

Christopher Farlow's profile image
Christopher Farlow 
on Google
6 months ago

Great little urgent care center with friendly staff and quick service. They should definitely set up a voicemail system, though, as they aren’t always able to answer the phone, which is understandable. 

Gabriel McKay's profile image
Gabriel McKay 
on Google
7 months ago

Rude and can’t even send the prescription to the right pharmacy. 

Katie tiger's profile image
Katie tiger 
on Google
8 months ago

They never answer their phones. I've called 10 times in the last 4 days and nothing. My last experience there when I had an appointment the man upfront was extremely rude to all coustomers. And had a bad attitude. None of the staff acted like they new anything. It was just all unprofessional and unpleasant to be there period. The guy who came in my room to do the basic care had regular nasty looking jeans and a baggy shirt on and I questioned at one point if he just came in from off the street. Strange vibes there all around... read more

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Frequently asked questions about SMOKY MOUNTAIN URGENT CARE

How is SMOKY MOUNTAIN URGENT CARE rated?

SMOKY MOUNTAIN URGENT CARE has a 3.6 star rating with 53 reviews. 

When is SMOKY MOUNTAIN URGENT CARE open?

SMOKY MOUNTAIN URGENT CARE is open now. It will close at 5:00 p.m.  

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