Smokey Mountain Truck Jeep Outfitters and Window Tinting - Lexington, KY

Mindy S. 

on Birdeye

3 months ago

Services are a complete overcharge. Beware of incompletion of services. When speaking with customers they are bias and rude. They yell and threaten to revoke warranty when customer brings up issue with services received so that business can make it right in good faith. 

Brian H. 

on Birdeye

2 years ago

Smokey Mountain Truck Outfitters is top notch!!  They did a complete lift kit install and other upgrades to my 2016 Jeep JKUR.  The quality of work is great and they are committed to getting everything dialed in perfectly before letting your vehicle leave their shop.  They also have a very nice facility and extremely knowledgeable and helpful staff.  They're not just order takers like a lot of corporate owned stores.  They actually use and know about what they are selling and will help you find exactly what you need for your... read more

Brian H. 

on Birdeye

2 years ago

Smokey Mountain Truck Outfitters is top notch!!  They did a complete lift kit install and other upgrades to my 2016 Jeep JKUR.  The quality of work is great and they are committed to getting everything dialed in perfectly before letting your vehicle leave their shop.  They also have a very nice facility and extremely knowledgeable and helpful staff.  They're not just order takers like a lot of corporate owned stores.  They actually use and know about what they are selling and will help you find exactly what you need for your... read more

Travis P. 

on Birdeye

3 years ago

My order was for a new radio to replace the old one. The guys at the shop suggested a Kenwood DMX125BT ... pictured below. As an upsell they also suggested the replacement Climate control module pictured below as well. To be fair both of these items looked great once installed. The problem however came later. A few days after I got the new system installed, I noticed that my truck wouldn't start... I took it to AutoZone and they verified that I had a bad battery, so I replaced it and went about my day. Soon after that I m... read more

roadside n. 

on Birdeye

4 years ago

Horrible customer service. Barry (the owner) threatened to sue if we gave a bad review. Horrible, horrible management. 

rickbowman911 

on Birdeye

5 years ago

******The Owner Called me an "AS*HOLE" and threatened to attack me because I did not buy the Tires and Rims from him.****** I am disabled and in a wheelchair. My 9 year old son and I went into the store at about 4:35pm. We first entered the store and not one person acknowledged us even being there for over 15 minutes or more. The two employees were complaining with each other about it almost being closing time and that Everyone waits until the last minute before they decide to come in. The younger employee said, "Well I hav... read more