ablang on Citysearch
6 years ago
02/14/2015, 03:41 AM
I have a bunch of older cars (currently 4) in my household so one of the things that attract me (besides the price) is the offer of a free retest (which this place offers) in case my car fails smog. I decided to try a different place since my usual one-man smog shop changed their pricing structure and my sports car (1988 300ZX) is probably going to cost more than normal.
I drove up here and parked in one of the parking spaces nearby. The attendant directed me to park behind one of the two drive bays (both already occupied) to line up for my turn.
Their $15.00 off coupons are easy to find in the Pennysaver. The disappointing thing about their ad (which doesn't state in the ad or the coupon) is that the $15 off coupon does not apply to older cars (probably anything older than a 2000).
I called them for price quotes on two different occasions for the same car. The first time the guy told me it would be $58 - $15 coupon = $43 + certificate. The second time I called up the guy said it would be a straight up $58 out the door. Well when I arrived there in person,
the guy told me what he said to me on the phone that day. When I asked about the coupon (which was presented also) the guy told me that older cars take longer to test and some things have to be done manually. It would have been nice if it said that in either the ad or the coupon as far as their exclusions.
As far as their inside lobby, there are two chairs on each side of the store. It's a very small lobby, probably 10' x 10'. There's no entertainment, public bathroom offered or refreshments. You'll have to bring your own entertainment.
One of the patrons was informed their car failed the test. The attendant was not very helpful in answering their questions about what the problem was. Either he's not very friendly, helpful, or knowledgeable (or all the above). I understand it's a test only station, so he should just say he can't say more about it. He's very brief w/ answers about any questions and he seems to prefer going back to playing w/ his tablet/phone when he's not busy directing cars to bays or collecting payment.
So my car might have taken longer than normal to test but I don't believe we were there even 30 minutes. It is definitely faster than my one-man smog shop guy. And they have 2 drive bays so they can do twice as many cars. That's their two positives.
Their two negatives are the guy isn't friendly nor helpful (unless you pass, which I did but barely) and their Pennysaver coupons only apply to newer cars (all 4 of mine are 1999 and older). Their ad says they take competitors coupons but I didn't notice that ahead of time so I didn't get to try it (to see if it works).
So if you can overlook those two big negatives, this can be a great place to go to. Since it only cost me $8 more than it would've cost me to go to my normal place, I'm not opposed to going back here again but I will try to find a competitor coupon next time.
I'm subtracting 2 stars for the 2 big negatives.