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Smith's Pharmacy
- Pharmacy
- Santa Fe, NM
About this business
Location details
2110 S Pacheco St, Santa Fe, NM, 87505, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The pharmacy is always busy and I appreciate the service that BOTH Pharmacists give is commendable! I appreciate their hard work and the stress of their busy jobs.
Something is seriously wrong with this pharmacy. Use any other one if at all possible. Either the staff or the system they work on is extremely ineffective and they have extreme difficulty filling prescriptions.
Getting worse and worse. They never answer the phone, I am ringing now an hour and 40 min. When I finally got an answer earlier they hung up on me. Been trying to get a refill 2 weeks now and the phone system keeps telling me they will refill one that I didn't ask for. Says they they have a website for refills but the site does not work. My schedule does not allow me to get there to request a refill when they are open. I am done with this charade. I would give them a negative 10!
Steve and Amber are professional and friendly. They are a 2 man team. Considering it's only 2 people that run the pharmacy, sometimes one, they do an incredible job. Customers need to have more patience with the staff. Everyone seems to be in too much of a hurry these days and entitled, like their the only ones that exist in the world. Take a breath, have patience and above all compassion.
Both of the pharmacists that have helped me here have been very kind but the woman I just spoke with on the phone, laughed at me and was very short. I know first hand that dealing with the general public is exhausting but you don’t have to be rude to people in need of medication.
Frequently asked questions about Smith's Pharmacy
How is Smith's Pharmacy rated?
Smith's Pharmacy has a 2.4 star rating with 49 reviews.
When is Smith's Pharmacy open?
Smith's Pharmacy is closed now. It will open on Monday at 9:00 a.m.
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