2445 S Lee Hwy, Cleveland, TN 37311
http://www.smithautosolutions.com/
Open now:9:00 am - 6:00 pm
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About
We are a full service automotive shop servicing all makes and models. We specialize in Honda/Acura vehicles. Our technicians are ASE certified. We offer a 2 year, 24,000 mile nationwide warranty. We pride ourselves in the quality of our work and customer satisfaction.
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Chet Guthrie on Facebook
3 months ago
05/22/2019, 02:26 AM
I would not recommend this business. The first time I went here the services were good, but after this most recent fix I'd say people can get the same services for way cheaper elsewhere especially if your in the East Tennessee area as well as consistently good service. I sent my vehicle in because I thought the water pump was leaking, but found out it was the thermostat housing that was leaking. They proceeded to replace the water pump knowing the pump was not the issue and charged me close to $700 where as another place I found charged $450 (for both) after they'd taken everything out and I got my qoute from this business. If these people know someone who isn't familiar with vehicles they w... more>>
I would not recommend this business. The first time I went here the services were good, but after this most recent fix I'd say people can get the same services for way cheaper elsewhere especially if your in the East Tennessee area as well as consistently good service. I sent my vehicle in because I thought the water pump was leaking, but found out it was the thermostat housing that was leaking. They proceeded to replace the water pump knowing the pump was not the issue and charged me close to $700 where as another place I found charged $450 (for both) after they'd taken everything out and I got my qoute from this business. If these people know someone who isn't familiar with vehicles they will take them for a ride. (No pun intended) Also, after that was said and done they proceeded to tell me I needed a coil pack which wasn't needed. And after I had gotten my vehicle back my ac no longer works. I think the most offensive thing is seeing a "Good News Magazine" on the wall. If this business affiliates as a Christian business it must adhere to a certain moral standard otherwise it just shows the Christian affiliation coming off as being used as a business gimmick. I am spreading the news because I don't want to want to see people losing their money when they could go elsewhere.
TiaDavid Liebhart on Facebook
4 months ago
04/30/2019, 10:02 AM
They were great as we were traveling back from Florida, our van started acting up & Rebekah stopped at a gas station & they recommended for us to go here! They were amazing & checked out the van immediately & let us know it could wait until we were back home to get it fixed! They are a Christian company & was an answer to our prayers! We highly recommend this company for all you vehicle issues! Dewey at front desk had outstanding Customer service! He treated the children with kindness & put the Pooh Bear movie on for them to watch & gave them candy! God bless this company!
They were great as we were traveling back from Florida, our van started acting up & Rebekah stopped at a gas station & they recommended for us to go here! They were amazing & checked out the van immediately & let us know it could wait until we were back home to get it fixed! They are a Christian company & was an answer to our prayers! We highly recommend this company for all you vehicle issues! Dewey at front desk had outstanding Customer service! He treated the children with kindness & put the Pooh Bear movie on for them to watch & gave them candy! God bless this company!
Kathy Peterson on Facebook
5 months ago
03/12/2019, 03:46 AM
For several years have had great service and highly recommended. The last year has been horrible service on many issues.
For several years have had great service and highly recommended. The last year has been horrible service on many issues.
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great service with a warranty
Cheryl Bressler on Facebook
7 months ago
01/18/2019, 01:05 AM
Super professional. Trusted. I highly recommend!
Super professional. Trusted. I highly recommend!
Amy Rogers Williams on Facebook
10 months ago
11/05/2018, 02:59 AM
Awesome crew! Highly recommend these guys!
Awesome crew! Highly recommend these guys!
Candy Brown on Facebook
10 months ago
11/05/2018, 02:55 AM
They are the best!
Business Response:
Thank you taking the time to leave us feedback
They are the best!
Linda Smith on Facebook
10 months ago
11/05/2018, 00:44 AM
They have always gotten the job done in a timely fashion and their work is excellent. I would not go anywhere else with my Toyota Camry.
Business Response:
Thanks for the review
They have always gotten the job done in a timely fashion and their work is excellent. I would not go anywhere else with my Toyota Camry.
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