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Smiles for Kids Orthodontics & Oral Surgery Westside
- Dental
- Albuquerque, NM
About this business
Location details
9211 Eagle Ranch Rd NW, Albuquerque, NM, 87114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 7:00 a.m. to 1:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I brought my kids here since 2015 and within the last 5 years it’s gone down hill majorly with a high turn over of dentists and dental assistants. They don’t know how to communicate properly to notify what will be done on procedures and they schedule 6+ months out before they can fix a problem and when there was an emergency infection due to their negligence they aren’t in any hurry to get your child seen. I had to complain in order to get my child seen. I feel like they let the children’s teeth get worse before they want to... read more
Absolutely unacceptable. We had appointments scheduled, took time off work, showed up, and were told they gave our appointments away because we did not respond to a reminder text that went to spam. The text did not clearly explain that no response would mean losing the appointment. That is terrible communication and a terrible way to treat patients. My wife and I rearranged our day for nothing, and of course the manager was at lunch and unavailable when we needed answers. Completely unprofessional and a total waste of our ti... read more
The only reason I’m giving 1 star is because I can’t give a 0. This establishment has the worst communication. If you want to wait 5 months for your child to start their braces treatment because they keep losing all the scans they’re taking and ultimately not even get braces because the lab didn’t make the scan they requested, then this place is for you. Looks like if Medicaid isn’t covering the braces you’re put on the back burner.
This place is horrible! First dentist in this building was pushy and arrogant! I asked questions and she acted like that insulted her intelligence that I should just blindly do whatever she said! I don't think putting a crown on a baby tooth at age 8 is neccessary and she told me that we aren't going to see eye to eye and that I need to find a new dentist! That's the only thing we agreed on! I told the staff I wanted a new dentist in this building and the next lady was much better!!! Very kind and understanding!
Te tratan como basura nomas por hablar español da mucho coraje e impotencia por que las secretarias son muy déspotas como si les pidieras regalado no vayan a este lugar
Frequently asked questions about Smiles for Kids Orthodontics & Oral Surgery Westside
How is Smiles for Kids Orthodontics & Oral Surgery Westside rated?
Smiles for Kids Orthodontics & Oral Surgery Westside has a 4 star rating with 174 reviews.
When is Smiles for Kids Orthodontics & Oral Surgery Westside open?
Smiles for Kids Orthodontics & Oral Surgery Westside is closed now. It will open tomorrow at 8:00 a.m.
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