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Smile Straight Orthodontics - Southaven
- Southaven, MS
About this business
Location details
946 Goodman Rd E, Southaven, MS, 38671, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 2:30 p.m. | |
| Sat | 11:30 a.m. to 3:00 p.m. | |
| Sun | Closed |
Heather was super nice and helpful. Gave great details about starting the process with my daughter. She gave me insight from insurance providers and other alternatives. The young lady that took my child photos and X-rays was super nice as well. Great staff everybody was friendly and nice. Nice atmosphere!!
I had a problem with my email not receiving the links for my children. I called and spoke with Kesha. She was very helpful, courtesy and determined to solve the problem. She contacted their tech support and after two days (because of closing) I was able to receive my children's electronic paperwork. Thank you for going that extra mile! The problem was resolved before their scheduled appointment! I over love their service.
Definitely would give 0 stars if I could was referred here for my autistic son yet I was told the process would be explained the whole way that was not done and they took my kid back several times I was not able to be with him and I dont like that.then when I expressed my frustrations and got upset they instead asked us to leave so I won't return worst place ive ever been
They decided to close early due to air conditioning concerns, which is understood but not one staff member took the time to call patients to let them know. The parking lot had patients arriving to a note on the door instead of contacting each individual to let them know, so that we wouldn’t waste our time, gas, and work hours. Yet, staff was still in the building chatting. Very unprofessional way to do things.
Wouldn’t recommend to a single soul! My child’s braces are continually falling apart. Numerous brackets broke the first few months, then a wire came out and low and behold had 7 broken brackets too… they tell me the first 4 are free and then I have to pay out of pocket. I’m upset but I was in the process of running my card to pay for them when the receptionist tells me “good news, the brackets will all be covered this time because they realize he is biting down on his bottom braces which has caused this situation”. Great, pr... read more
Frequently asked questions about Smile Straight Orthodontics - Southaven
How is Smile Straight Orthodontics - Southaven rated?
Smile Straight Orthodontics - Southaven has a 4.6 star rating with 321 reviews.
When is Smile Straight Orthodontics - Southaven open?
Smile Straight Orthodontics - Southaven is closed now. It will open tomorrow at 8:00 a.m.
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