Smile Straight Orthodontics - Southaven

Sherita Bratcher 

on Google

2 months ago

After a few late payments we were dismissed from treatment and asked to remove braces. My balance was only a little over $500 and I was willing to pay it in full. After denying my request we were told my son still had space in his teeth and we couldn’t receive retainers. I had no idea they would dismiss you as a patient due to late payments, esp with such a small balance left. $4000+ dollars gone down the drain. Also the doctor there was very dry and didn’t care that I was upset about the situation. He said “ it’s sad I know... read more

mary Newbauer 

on Google

2 months ago

We had a great experience at this orthodontic clinic. The entire transaction was fast and efficient, from check-in to the appointment itself. The staff were friendly, professional, and made my son feel comfortable throughout the visit. They explained everything clearly and answered all of my questions. The clinic was clean, organized, and well-managed. I highly recommend this office to anyone looking for quality orthodontic care and excellent customer service. 

Meka Walker 

on Google

2 months ago

The staff is great from front to back everyone is very helpful pleasant always willing to help if you need anything or have any questions it’s clean and they are very efficient never had a problem since my daughter has been coming there 

Arica Moton 

on Google

4 years ago

My daughter had her consultation and got her braces all in one day! The wait time and procedure was so fast!!! The staff was so friendly, informative, and the atmosphere of the office was so welcoming and pleasant. I want to s/o Christina, Liyah, and Dr. P for their great services to me and family today!!! 

S Pratt 

on Google

4 months ago

I experienced delays in communication and difficulty getting timely updates regarding my treatment and insurance. I was also left without any retainer or stabilization after recently completing braces, which raised concerns about my teeth shifting. Due to these issues, I chose to continue care with another provider.