Smile Doctors Orthodontics - Denton

Kelsey Rogers 

on Google

3 weeks ago

Overall, I am very disappointed in my experience at this practice. While I was hopeful following the ownership change, the lack of continuity of care and professionalism has remained the same. My two children have had five Dr changes, which has significantly delayed their treatment, going on three years. When I have brought these’s concerns up to Sharika, the manager, I have been met with hostility and defensiveness rather than collaboration to address the issues. In addition to the Dr changes, I have had multiple billing is... read more

Haylee Talbert 

on Google

2 months ago

I had to transfer from this location to another due to moving out of state. I have had a ton of issues with the transfer and insurance process. I understand the insurance issues aren’t exactly their fault but they failed to communicate multiple very important things with me. Every time I’ve called I get different responses and no one can ever really help me. My new location has had to put in a lot of work to figure out what has gone wrong and try to fix the issues that occurred while I was a patient at THIS office. The lack ... read more

Angel Lomax 

on Google

3 months ago

We were referred to this orthodontist by the dentist for my 11 year old. We walked over and they were able to see us pretty quick for an initial consultation. The young lady at the front desk was very friendly and explained how to get our account set up. The staff explained things thoroughly to myself and my son, who was very excited to get braces. The staff accommodated us and got my son set up on his new journey and they made sure to explain to him the do’s and don’ts for this 2 year process. 

Sierra Martinez 

on Google

4 months ago

Very friendly and services done same day!