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Smile Direct Club

4.4
  • Beauty
  • 116 Quayside, Newcastle upon Tyne

About this business

Smile Direct Club wants to help you get started on your new smile journey! SmileDirectClub is for anyone who wants a smile they'll absolutely love. We comfortably and safely straighten smiles in an average of 4-6 months with the guidance of a state-licensed dentist or orthodontist. All while SmileDirectClub aligners are shipped directly to you. 

Location details

Rotterdam House, 116 Quayside, Newcastle upon Tyne, NE1 3DY, United Kingdom

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:00 p.m.
Tue9:00 a.m. to 7:00 p.m.
Wed9:00 a.m. to 7:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun11:00 a.m. to 4:00 p.m.
4.472 reviews
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James Palmer's profile image
James Palmer 
on Google
2 years ago

Fake eau savage 

Victoria Marshall's profile image
Victoria Marshall 
on Google
3 years ago
Hannah Nelson's profile image
Hannah Nelson 
on Google
3 years ago
Kevin Thomas's profile image
Kevin Thomas 
on Google
3 years ago

The scan is fine, but unfortunately the promises smile direct make at the start of your treatment are false. The responses to requests are slow to non existent, and the treatment is ineffective. I've been on treatment since December 2019 (27 months and counting), and my teeth are barely different from when I started. The last 6 months I've been wearing the same set of aligners as I wait for an impression kit for a new "touch up" prescription, which will be the third "touch up" i've had; i've no idea why it is taking 6 months... read more

Hannah Sheldon's profile image
Hannah Sheldon 
on Google
4 years ago

Ignore reviews of the initial scan appointment.. I thought they were great then too. Once you receive your aligners, customer service is very poor. You'll be waiting weeks for any issues to be resolved, and you'll see in the Facebook groups that other people in your area are receiving refinements before you, even when your order was made first.. don't bother messaging them about any issues either, you'll get a standard copy pasted message and no useful information. The actual product is why they get any stars at all. I compl... read more

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Frequently asked questions about Smile Direct Club

How is Smile Direct Club rated?

Smile Direct Club has a 4.4 star rating with 72 reviews. 

When is Smile Direct Club open?

Smile Direct Club is closed now. It will open tomorrow at 9:00 a.m. 

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