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Smile Direct Club
- Beauty
- Ottawa, ON
About this business
Location details
225 Metcalfe St Floor 6, Suite 104, Ottawa, ON, K2P 1P9, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
DON’T DO IT! Better off paying a little extra and seeing a real dentist, customer service people won’t transfer you to a manager, leaves false notes on your account. Been almost 2 years, still not a perfect smile, no credits & consistent run around. Please everyone, don’t do it!!!!!! Trust me, I warned you. Signed very disappointed customer. Wish I could of gave 0 stars Still can’t overlapped teeth on lower and overbite on upper. Now my teeth have gaps in places they didn’t before.
Awful customer service. While they have 24/7 chat support, the employees are consistently making mistakes, misunderstanding requests, and unable to provide answers to basic questions. 2 months into my plan and I've been told 4 times my Standard Dental Claim Form for insurance reimbursement will be provided in 5 days. Still haven't received it.
Don't get trap by their nice disposition and don't waste your time there and go see a real orthodontic doctor. The technicians are not appropriately qualified to be dentists and have zero knowledge of dentistry and they keep pestering/ harassing you to let them record the session. If by any means you let them film you, trust me the"courteous service they offer will all of sudden disappear. They don't even offer a discount whatever it's value maybe for appearing as a spokesperson for their company, in movies, passersby and fi... read more
Frequently asked questions about Smile Direct Club
How is Smile Direct Club rated?
Smile Direct Club has a 4.6 star rating with 236 reviews.
When is Smile Direct Club open?
Smile Direct Club is closed now. It will open tomorrow at 9:00 a.m.
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