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Smartcom Home Technologies
- Security Systems
- Fredericksburg, VA
About this business
Located in Fredericksburg, Va., SmartCom Home Technologies Inc. is a full-service consultant of home technologies. It specializes in low voltage wiring programs for the new home builder. The company offers a range of services, such as structured wiring, home security, home networking and multiform audio. It provides an array of products, such as intercom and audio/video components. SmartCom Home Technologies Inc. provides products of various brands, including Dirt Devil, Samsung, Interlogix and Legrand. The facility serves t... read more
Location details
111 Juliad Ct # 107, Ste 103, Fredericksburg, VA, 22406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Not impressed with Smartcom HomeTechnologies at all. I had an issue and ended up called customer service. The person who answered the phone didn't answer the phone in a professional manner, they answered the phone with a, "Hello." I had to ask was this Smartcom.... I was then told that the office is closed on the weekends and that someone would call me back the following business day. Also, when the home was built (new construction) the wiring was mixed up in one room and was pointed out to me during my cable appointment. Th... read more
We had a house built thru Atlantic builders which recommended them are figured they would provide great service like Atlantic but we were wrong! Stupid alarm goes off for no reason in the middle of the night, it happened 5 times in 60 days living in our new home! Smartcom home technologies does not seem to care or return phone calls promptly, do not use them if your building a new home!
Service is terrible, they use a contract you signed when you are buried in documents buying a house to hold you to a 30-day cancelation fee but notify you of your first payment within the 30 day window to guarantee they get another payment, when I call customer service for on a technical issue, they immediately offer you a technician visit that once again charges you versus walking you through troubleshooting steps, and even the technician that came to my house told me the company is terrible. DO NOT recommend.
So far I am having very bad experience with the company. I have a new construction house and since February I had to call assistance for 5-6 times. The camera system is poor. It will work only for the sound of the bell. ( Live camera will never respond, saved cam will work only for 1 day.)
Frequently asked questions about Smartcom Home Technologies
How is Smartcom Home Technologies rated?
Smartcom Home Technologies has a 1.9 star rating with 56 reviews.
When is Smartcom Home Technologies open?
Smartcom Home Technologies is closed now. It will open on Monday at 9:00 a.m.
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