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Smartbuyglasses Optical Group
- Retail
- Vancouver, BC
About this business
Location details
1771 Robson St #360, Vancouver, BC, V6G 1C9, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great price, customer service, and purchasing experience. Still waiting for the frames to arrive but my experience has been amazing so far. Will update this review accordingly. Edit/Update: Frames arrived with prescription lenses. Everything was authentic and original and no quality issues or defects. I’d definitely go with this company again, as I would probably save hundreds again over buying local. The days of “supporting local” are over when you realize how much local opticians are hosing you. Wouldn’t hesitate to purcha... read more
Great price, customer service, and purchasing experience. Still waiting for the frames to arrive but my experience has been amazing so far. Will update this review accordingly.
Be cautious, as there are a lot of bait & switch tactics going on with this company. Super small print lets them get away with it, however, the discount that I was expecting based on the bigger legible sized print turned a $275 purchase into a $500+ one... and that is a considerable difference. All that would have been chalked up to "pay better attention", but then we received the worst service I have ever received from an online company. I can show a 27-message email-thread where the CS agents flat out stated info that was ... read more
Customer beware! Stay away from this scam company, they are selling counterfeits. After I placed the order, it took weeks until they told me the product was in back order, then couple weeks after they told they don’t know when the stock will be back. It was so long I had been waiting, so I cancelled the order, but they offered me a 10% discount. I decided to give them another chance because a few days after I found the product was back in stock, although the price was raised, I still decided to take the offer, but I mixed up... read more
I purchased two pairs of glasses - one pair turned up clearly pre worn and the other pair never arrived Order ND0704569122G Customer service is a shambles - up to 56 emails now and no further towards a result Clearly a scam site Please see photo below of what passes as a "new" pair of glasses
Frequently asked questions about Smartbuyglasses Optical Group
How is Smartbuyglasses Optical Group rated?
Smartbuyglasses Optical Group has a 2.6 star rating with 5 reviews.
When is Smartbuyglasses Optical Group open?
Smartbuyglasses Optical Group is closed now. It will open tomorrow at 9:00 a.m.
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