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Smart Warehousing Llc

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3.5
29 reviews
|Consumer Services|Lenexa, KS 66215

9801 Industrial Blvd, Lenexa, KS 66215

(913) 888-3222

https://www.smartwarehousing.com/

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3.5
29 reviews
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Aida B. review for Smart Warehousing Llc
Aida B. on BirdEye

a year ago

03/11/2021, 12:37 PM
Seldom do I ever bother to write a review, but after my atrocious experience storing goods with Smart Warehousing I almost feel compelled to warn people of what to expect beforehand. At first, the onboarding team was super nice, attentive and their service seemed promising of a great experience ahead. Little did I know that storage-wise, I would have a thousand dollars worth in lost stock, an over-inflated labelling and serializing work charged on the thousands of dollars, various outbound LTL's delayed causing FedEx and else to show up and leave empty-handed more than once (and even being charged handling surcharges over a delayed order) being charged a pallet's worth of inbound per SKU even if only delivering 1-3 cases per SKU, overcharging of shipments and services, plus invoicing charges that quite honestly should not applied. With such service it surprises me that there aren't even more bad reviews available online, as if their efforts went more in eliminating bad reviews rather than in eliminating their scammy practices. As a reviewer and former employee says here, they're good at overcharging customers. Take it from a former employee, and now from a former customer as well.
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Vincent H. review for Smart Warehousing Llc
Vincent H. on Yellow Pages

7 years ago

03/23/2015, 01:07 AM
MY company utilizes Smart's services and they are second to none in the industry. We used a different 3PL before them and they were vastly superior in every way,
mango10 review for Smart Warehousing Llc
mango10 on Yellow Pages

9 years ago

06/07/2013, 02:43 AM
As an employee of Smart Warehousing, I would never suggest to anyone to use their services. The most common business practice they use is to lie to their customers. If you have your items already in one of their warehouses, I'm sure you have experienced plenty of inventory loss, which is actually just put in another part of the warehouse so you don't see it when you visit. They overcharge for their services and are full of themselves.
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