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Smart Start Ignition Interlock
- Safety Equipment
- Austin, TX
About this business
Smart Start is the #1 Ignition Interlock Device provider in Austin with same-day installation available for your vehicle. We’re a convenient and affordable Texas IID supplier located in Georgian Acres at 501 W Powell Ln with mobile services and price matching available to give you the best value. Our reliable customer service experts and licensed technicians will make your IID device experience quick & low stress. Smart Start is ready to schedule your Ignition Interlock Device installation in Austin. Call our Georgian ... read more
Location details
501 W Powell Ln Ste A313 Austin, Austin, TX, 78753, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Terrible customer service. Manager of this location needs to know their employee (African American guy) is beyond rude. I would call to speak to someone but I never could get through to anyone. That guy is so rude wouldn’t even take my payment. When I asked if I could pay it now he said I added it to your next payment without even asking me then he closed the window on me. Like who does that?? He seems to hate his job but why do we have to suffer and deal with his bad attitude. Not the first time he has been so rude to us. I... read more
I have had this device since September I could never get a hold of anyone in main office.but funny whin I say I'm installing new device they answer quickly?? I am having problems right now getting my device serviced but no help on their end just the run around, keep sending me to admin?? The 800 ## no 1 answers? Very poor customer service
This company is aware of the type of service they offer, yet they do not provide a rest room for the public. I have waited an hour in my car in line and urgently needed to use the restroom and the African American male said no when the slimmer either Asian or Latin male did not mind if I did. Your customer pay you for the service you provide and you know it’s important for your customer not to loose their place in line. Have some common sense and be more emphatic to your customers.
Smart start is very quick to sign you up but good luck trying to remove their device. Calling corporate, after an hour on hold, they tell you to call their local office and good luck reaching any of their local office. STAY AWAY FROM smart start
Do NOT I repeat DO NOT use smart start. The employees on site are nice but when it comes to setting removal appointment they can do nothing to help. This company is QUICK to get you set up but WILL MILK YOU FOR YOUR MONEY with the process it takes to get it removed. You will pay extra fees just waiting to get it removed and it feels as if they do it on purpose. I will be reporting to the BBB.
Frequently asked questions about Smart Start Ignition Interlock
How is Smart Start Ignition Interlock rated?
Smart Start Ignition Interlock has a 3.5 star rating with 14 reviews.
When is Smart Start Ignition Interlock open?
Smart Start Ignition Interlock is closed now. It will open at 8:00 a.m.
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