Smart Start Ignition Interlock

Ayaa Mohamed 

on Google

9 months ago

Terrible customer service. Manager of this location needs to know their employee (African American guy) is beyond rude. I would call to speak to someone but I never could get through to anyone. That guy is so rude wouldn’t even take my payment. When I asked if I could pay it now he said I added it to your next payment without even asking me then he closed the window on me. Like who does that?? He seems to hate his job but why do we have to suffer and deal with his bad attitude. Not the first time he has been so rude to us. I... read more

Ruben Padron 

on Google

10 months ago

I have had this device since September I could never get a hold of anyone in main office.but funny whin I say I'm installing new device they answer quickly?? I am having problems right now getting my device serviced but no help on their end just the run around, keep sending me to admin?? The 800 ## no 1 answers? Very poor customer service 

Mayra Hernandez 

on Google

a year ago

This company is aware of the type of service they offer, yet they do not provide a rest room for the public. I have waited an hour in my car in line and urgently needed to use the restroom and the African American male said no when the slimmer either Asian or Latin male did not mind if I did. Your customer pay you for the service you provide and you know it’s important for your customer not to loose their place in line. Have some common sense and be more emphatic to your customers.