Smart Start Ignition Interlock

Nana C 

on Google

3 months ago

First and foremost, I strongly advise against doing business with Smart Start. I repeat—do not use this company. They will quote you one price, but you can expect to pay double, if not triple, by the end of the process. Secondly, the location I dealt with was completely unprofessional. Brianna rescheduled my appointment last minute, claiming she was leaving early—even though I had already arranged time off work to be there. She canceled appointments with little notice and then charged me a $55 missed appointment fee for an a... read more

Rex 

on Google

7 months ago

Fast response when you install a device. I was told the installation fee would be $150 over the phone. Charged nearly $400 at the site, no receipt, no response to emails, couldn't be reached over the phone. My device started acting up and got violation because of coffee and milk according to the customer service rep. No help, no response, no fix. My car is now disabled and I have to spend more money to tow my car to their shop to be fixed. Just hard to reach the company. Can't even make an appointment to remove the device. 

Benjamin Lamken 

on Google

a year ago

The folks at Os interlock in Bellevue, WA are exceptional. On my initial appointment, there was a device malfunction, so Ron immediately rescheduled for the following day. When I arrived the next day, same story. I guess they had received a shipment of devices that were having whatever malfunction it was. So we rescheduled again. In spite of the fact that they were extremely busy on the next appointment, he and his wife took care of me and got my device installed without a hitch this time. If you’ve made the same mistake I m... read more