Smart Start

Billy Perdue 

on Google

a month ago

You have to watch this company very closely. The system will sometimes notify you on, say, 3/4 that your calibration was due on 3/3. At that point they charge you an extra $50 late fee, and there’s really nothing you can do about it. You can email to dispute the charge, but you still have to pay the late fee at the time of calibration or they won’t calibrate your car. If you call support, they’re very limited in what they can do. They also claim there’s no one else you can speak to beyond the first representative who answers... read more

Mario Rodriguez 

on Google

2 months ago

On December 18, 2025, during a recorded phone call, I was explicitly guaranteed a month-to-month service plan for $105, as well as two months of Smart Start services at no charge. This offer was clearly stated and confirmed by the representative. Despite this agreement, on January 6, 2025, the service technician presented terms that were entirely different from what was promised. The plan was not month-to-month and included additional fees that were neither disclosed nor waived during the recorded call. I immediately contact... read more

andy smith 

on Google

3 months ago

Fuse 512 was one of the most frustrating service experiences I’ve ever had. Scheduling was a mess, communication was unclear, and getting straightforward answers felt like pulling teeth. Appointments ran late, and no one seemed organized or concerned about customers’ time. The staff were unhelpful and dismissive when issues came up, and instead of explaining things clearly, they rushed through the process like you were an inconvenience. For a service that’s already stressful and expensive, Fuse 512 just made it worse. If you... read more

Landon Lehnick 

on Google

5 months ago

Easy set up and excellent service. Thank you helping me! Expensive to get DWI don’t get one of these.