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Smart Shelters of Kentucky

3.7

About this business

Location details

4665 Pembroke Rd, Hopkinsville, KY, 42240, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.715 reviews
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Dionna Bartos's profile image
Dionna Bartos 
on Google
a month ago

Absolutely outstanding experience from beginning to end. This company exceeded every expectation - professional, knowledgeable, and kind. The installation only took less than a few hours. They walked me through every detail of the shelter and left the place spotless, nothing left behind. Whether you’re looking for a storm or tornado shelter, we couldn’t recommend this company more. Brian, the owner, was fantastic - kept in constant communication, listened to our needs, and made sure this was the exact shelter we wanted befor... read more

Nick Leber's profile image
Nick Leber 
on Google
a month ago

Great team. Showed up on time and finished the install in under three hours. Honest work and high quality. I’d recommend them to anyone. 

A V's profile image
A V 
on Google
3 months ago

This may be my second review of this company, but I purchased a few years ago and had excellent service. In and out in 3 hours. Flash forward to today, had a minor leak from a worn seal or whatever, nothing major. Owner was very responsive to help, came and fixed the problem within a week of the notification of my issue. This is a great company if you are looking for that extra nudge to buy, the customer service and warranty they offer is a great selling point. 

Stefen Neuwar's profile image
Stefen Neuwar 
on Google
3 months ago

Absolutely top notch from start to finish. This company was above reproach answered every question I had extremely professional and talk to me like I was one of the boys the whole time they were at my house. Everything went off like clockwork. Everybody knew exactly what they needed to do when they needed to do it. They started installation at about 830 and we’re done giving me the run through of my shelter by 1 o’clock cleaned up every piece of debris and speck of dust. If you’re looking for a storm shelter, tornado shelter... read more

Timothy Aragon's profile image
Timothy Aragon 
on Google
4 months ago

Total disregard of how they leave your yard after installation!! It's going to cost me well over $2,000 to repair the damage they left!! If I was able to post pictures here you would be astonished!! I called to discuss this matter with the owner just to get hung up on!! They have no respect for the customer!! Yes the shelter was given to us through a grant and we thank God for it. With that being said it's just wrong what they did to us. 

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Frequently asked questions about Smart Shelters of Kentucky

How is Smart Shelters of Kentucky rated?

Smart Shelters of Kentucky has a 3.7 star rating with 15 reviews. 

When is Smart Shelters of Kentucky open?

Smart Shelters of Kentucky is closed now. It will open on Monday at 9:00 a.m. 

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