Smart Ford of South Boston - Parts Department

Bob Burgers 

on Google

6 months ago

Great customer service and knowledgeable staff 

Kerri Lynn 

on Google

a year ago

Warning!!!!! Find another Ford dealer!!! Absolute worst Ford dealership I have ever encountered. As a long time Ford owner, I expected more. I was sold a lemon riddled with problems that literally was smoking from under the hood 39 hours after purchase. Sold a warranty that said (after the fact) the dealer should have never sold me the car in the condition it was in and wouldn’t fix my car. The GM, Will, screens my calls unless I call private and have someone bring him the phone. I was told he would only fix 2 of the numerou... read more

Kerri Lynn 

on Google

a year ago

Warning!!!!! Find another Ford dealer!!! Back story: I found an Audi a7 on their site after my year long search and drove 2 hours to view it. I didn’t intend to trade my paid for car in but the option wasn’t off the table either. I ended up buying it after being assured that the supercharger had recently been checked out and a clean bill of health was given and was told if I didn’t trade in my car my APR would go up 10 points. I should have ran. Here’s why.. Pros: Cris (sales) was very pleasant and sweet. Easy to talk to and... read more

Kerri Lynn 

on Google

a year ago

Eh. Buy with caution. Here’s my pros and cons and you decide if you’ll buy here or not. Back story: I found an Audi a7 on their site after my year long search and drove 2 hours to view it. I didn’t intend to trade my paid for car in but the option wasn’t off the table either. I ended up buying it after being assured that the supercharger had recently been checked out and a clean bill of health was given.. I should have slept on it. Here’s why.. Pros: Cris (sales) was very pleasant and sweet. Easy to talk to and didn’t make m... read more