Small Moves Inc

Laura W 

on BBB

2 years ago

DON'T Use them..they are a scam..was quoted 552 paid 1,800 they want no debit cards..cash only..they lie .beyound awful experience..i have chest pain..to do this to a disabled vet..they robbed us..i beg you dont book them..you will be sorry 

Lisa H 

on BBB

2 years ago

I wish I would have read the reviews first, also. I had high hopes for this transaction and this is my first time ever writing a negative review. I am truly disappointed. Over the phone- wonderful before the move. I was quoted one price and told the representative that I could not pay more, verifying that my total was set. I was verbally guaranteed that I would not be charged more. WRONG! DO NOT SIGN THE ONLINE CONTRACT UNTIL YOU READ IT CAREFULLY!! ALL OF IT AND ASK ALL KINDS OF QUESTIONS about it!!!!!! It does not matter w... read more

Jenna S 

on BBB

2 years ago

I hired this company to move from an upstairs 2 bedroom apartment into 3 bedroom house which is less than a 5 min drive away. Everyone was friendly when I was doing my estimate and they wanted my money. I went through my home and gave the woman every piece of furniture I would be moving (ex 8 drawer dresser sectional couch etc) I estimated 20 medium sized boxes and four 30 gallon plastic bins . She did the estimate and told me the price for 2 movers 3 hrs plus an hour and half worth of drive time would be 599 dollars . I str... read more

Laura R 

on BBB

2 years ago

Truly a SCAM. Nicest customer service reps they tell you all is included and set then they hit you with fees my move estimate was $300 I anticipated added hours but ended up with a $1,400 bill to move a two bedroom townhome this is insanity they refuse to give you your items till you pay them. They dont ************ only CashApp. Truly a scam beware!! 

Vanessa H 

on BBB

2 years ago

When I sold my house and moved to *********** (5/1/2023) I hired a moving company to help with the transition. Small Move Movers has been a nightmare. They stole over **** dollars from me and refused to unload my belongs because the zelle I sent them wouldnt release until the next day. They then made me cash app the money to them (the only way to get my things unloaded). After two days and not hearing from them I called the company. ***** refused to talk to me and blocked me. I was yelled at and insulted by the customer serv... read more

John G 

on BBB

2 years ago

Was quoted one price, gave a $1000 deposit, the movers showed up to my house and said its going to be way more. Luckily they only got me for $1000. Its definitely a scam company. Beware. 

Michael W 

on BBB

2 years ago

SCAM!!!! BEWARE. On the initial phone call, they quoted me $995 to move a small amount of furniture. The day before the move, they revised their estimate to $1430.70. There were LESS items to be moved than on the estimate. The loading and unloading time was LESS than the estimate. When they arrived, they changed the price to $3105.03 and HELD MY FURNITURE HOSTAGE UNTIL I PAID THE FRAUDULENT CHARGES IN CASH ONLY! These people are UNPROFESSIONAL SCAM ARTISTS!!!! I have reported them to the US Department of Transportation and t... read more

Spencer S 

on BBB

2 years ago

***DO NOT USE THESE MOVERS*** These guys are an absolute joke! We hired them to move our office. They said they would take down our cubicles and put them back up in the new location. They arrived on Saturday morning said they would not take down our cubicles. After some back and forth we paid our own people to take down the cubicles. They said they were going to send their guys to go work on a different job, to which I said no just have them move our other furniture. They refused to stay on the job and would come back when t... read more