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Sleep Number

4.3

About this business

At the Murfreesboro, TN Sleep Number store, we're improving lives by individualizing sleep experiences. Only Sleep Number mattresses allow you to adjust each side to your ideal firmness, support and pressure-relieving comfort - your Sleep Number setting- for the deep, restful sleep you both deserve. The Sleep Number bed is the only bed available with SleepIQTM technology to track and optimize your sleep. You can complete your sleep experience with the exclusive Sleep Number bedding collection, from cozy warm comforters to pi... read more

Location details

2615 Medical Center Pkwy #2385, Suite 2385, Murfreesboro, TN, 37129, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.3114 reviews
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Genna Matautia Peeler-Bagley's profile image
Genna Matautia Peeler-Bagley 
5 years ago

BUYERS BEWARE: DO NOT purchase an adjustable base until you have tried the mattress at home first. Because if you buy the base with the mattress and for any reason you’re not happy, only the mattress is refundable. The adjustable bases are FINAL SALE. Save yourself thousands of dollars. 

Jeremy Sargent's profile image
Jeremy Sargent 
recommend  Recommended
6 years ago

Brandon Bess. Those two names are synonymous with excellent customer service. He was able to get us extra financing and found us the perfect bed. My wife and I are now sleeping as if our legacy is secure. A Viking level sleep that makes us refreshed in the morning and ready to conquer worlds. Brandon was exemplary and we couldn't be happier to own our 2nd sleep number bed. 

Sylvia Carter's profile image
Sylvia Carter 
6 years ago

Love, love, love the Sleep Number 360 i8 bed! There's nothing like sleeping on air! :) The techs that assembled our bed were very professional and polite in every way! I rate them a "10" in every category! 

Business response:

Glad you're loving your bed, Sylvia. Wishing you the best. ^Cory 

Larry Foster's profile image
Larry Foster 
7 years ago

We got the worse customer service ,had a problem with one side and called Murfreesboro Tn store and was referred to corporate and neither place was interestrested enough to return our calls 

Business response:

We're sorry for the experience you've had, Larry, and for the trouble you've had with your bed. Please send a Private Message to our main Facebook page at the link below, and we'll look into how we can help right away. ^Maggie https://www.facebook.com/SleepNumber 

Latoya Oneluv White's profile image
Latoya Oneluv White 
7 years ago

Thanks John for all your help. The only thing better then finding your perfect sleep number bed and pillow is John's awesome customer service. Thanks again for a job well done. 

Kristen Wright Scott's profile image
Kristen Wright Scott 
9 years ago

Customer service at the store is great but the customer service reps that are supposed to help coordinate delivery and handle concerns, returns, etc are terrible! You're lucky if you don't have to be on hold 45 min waiting for help. Then, when you do get through, you may be transferred or cut off! Someone always has to call you back in a few days to a week, but they never do. I want to return my mattress b/c it's not worth the price and not as comfortable as the showroom mattress we liked. Terrible waste of money and time! D... read more

Business response:

We apologize for your experience when trying to get in touch with us not being what you'd hoped for, Kristen. We hope that the solutions our Customer Advocacy Managers were able to provide has resolved the issues you've encountered, and if there's ever anything else we can help with in the future, please just let us know. Phone: 1-888-411-2270…See More 

Jason Roberts's profile image
Jason Roberts 
10 years ago

Frequently asked questions about Sleep Number

How is Sleep Number rated?

Sleep Number has a 4.3 star rating with 114 reviews. 

When is Sleep Number open?

Sleep Number is closed now. It will open at 9:00 a.m. 

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