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Sleep City
- Furniture Stores
- Yakima, AR
About this business
Location details
1811 S 1st St, Yakima, AR, 98901, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:45 p.m. | |
| Tue | 10:00 a.m. to 6:45 p.m. | |
| Wed | 10:00 a.m. to 6:45 p.m. | |
| Thu | 10:00 a.m. to 6:45 p.m. | |
| Fri | 10:00 a.m. to 6:45 p.m. | |
| Sat | 10:00 a.m. to 6:45 p.m. | |
| Sun | 11:45 a.m. to 6:45 p.m. |
RecommendedJust would like to say that I will be buying and recommending you guys to all my family and friends!! Luis went above and beyond to help me with my order!! Great Customer service and great furniture.
We loved are service and choices we had but you need some work on communication. I understand family shop but remember family will always let down one time or another. We bought a couch and a mattress from here. First week we had are couch boom stop working right. We call two times no answer then we showed up to the store and we got a appointment for someone to see us. We got accused of NOT being home. When we were and that we got calls but neither phones had missed call. We understand people make mistakes are home gets conf... read more
Business response:
Thank you for the advice i think you are Mr Mendozas wife , I did not think i was disrespectful to Mr Mendoza buy telling him we could not locate him that day. I actually found an immediate open spot for the same week for you guys and have always treated you guys very well Both in the phone and in person. We do a minimum of 15 succesful deliveries daily , and we complete them 90% of the time perfectly. How ever in order for us to make it to someones home we need the customer to answer the phone , since both your time and our... read more
UNPROFESSIONAL and LOW QUALITY! We paid thousands of dollars to a business who told us, and I quote from the Owner himself, “Not everything is in my hands” (Talking about about a wobbly dresser) And saying “not everything is perfect” & “Don’t try to scare me with a lawyer I got a good lawyer come by my shop and get my card “ after I asked since I can’t return it what am I supposed to do get a lawyer? Again unprofessional and low quality They said many things and DIDN’T pull through like It’ll be there Saturday July 18 It wil... read more
Business response:
I was expecting a comment like this from your part as your husband was screaming and trying to imposse irrational orders on us. You purchased a bedroom set for $1699 plus sales tax And got everything delivered on time. And stated that a chest was uneven my guys tried to stabilize it , and told you we would order a new one for you if they could not fix it. Absolutely nothing is broke nothing is damaged so nothing is bad quality Chest let was slightly tilting to one side. As you probably know theres a big pandemic that does no... read more
Do not recommend buying from this place. Very unprofessional and careless. They tell you your order will arrive one date and then it doesn’t arrive and they keep you waiting for WEEKS. They say they will return your call and they don’t, when they do call the employees don’t even know what they’re doing and just take down your number so they can “return your call”. The furniture does NOT come in good condition, our mattress spring was torn and the dresser was wobbly. We waited Another 3 weeks for the new dresser they were reo... read more
Business response:
I will repost same answer i gave your husband. 1. you received your items on the time we squeduled 2. You got a chest replaced that you where not comfortable with in a matter of a week. Fastest service locally 3.nothing came broken / damaged. 4.even do you guys came screaming at me in a middle of helping a family ,i was courteous with both, gave you an ETA on exchange of chest was expecting a comment like this from your part as your husband was screaming and trying to imposse irrational orders on us. You purchased a bedroom ... read more
So nice to have a local furniture shop!! We had been looking around for a while and decided to stop in at the warden store to see what they had. I had seen many ads for them on Facebook. I wouldn’t have known about them otherwise. The service was super nice and even helped me change my financing option after we had signed up for a different one. And the furniture is amazing!! So nice and so comfortable. Very competitive prices!! Highly recommend.
BEST CUSTOMER SERVICE IN TOWN! I am probably one of the pickiest customers they have ever had! They absolutely did everything right and went beyond helping me and my husband. Made sure I had a mattress that I love! I can’t say enough about Luis and Jose and their employees. Every one of them were kind, knowledgeable AND have a great sense of humor (which they needed dealing with me! 😂)! THANK YOU AGAIN GUYS!!
I'll never buy anything from here again they con you they say 40 dollars down 100 a month and you pick your date to pay your payment well none of that was true I had to pay 200 a month plus the owner said he selling me a 3000 dollar bed for 1400 also not true find out I'm paying 3000 after I've already paid 1000 in payments and I keep asking for a status of my payments and total and still haven't gotten anything all they want is your money they say one thing and then after they say they never said that because you dont pay y... read more
1 day in with these couches and I’m really regretting making this purchase , it literally crease up really bad for no reason , payed $2,100 for these “ HIGH QUALITY “ couches & this is literally unacceptable
There products are second hand
Frequently asked questions about Sleep City
How is Sleep City rated?
Sleep City has a 4.7 star rating with 37 reviews.
When is Sleep City open?
Sleep City is closed now. It will open at 11:45 a.m.
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