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Skin Laundry - Newbury Street
- Wellness
- Boston, MA
About this business
Location details
128 Newbury St B, Boston, MA, 02116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 8:30 a.m. to 7:00 p.m. | |
| Sun | Closed |
The staff is always attentive and friendly. Love visiting the Newbury location!
Last year, I purchased a treatment package but was unable to use the final visit due to pregnancy. When I requested a refund, your team refused but promised the credit would be saved. A year later, I am trying to book this final visit from my account, and I am being charged the full price, which contradicts your previous assurance. You’ve lost very loyal client. Please contact me. As I tried several times via email and you are even not responsive. I can update my review if the issue is solved.
After 6+ weeks going to Skin Laundry on Newbury Street, we’ve seen zero results from the facial laser treatments. The sessions are extremely short, and despite going consistently, there’s been no visible improvement at all. What’s frustrating is that we’ve seen better results from just ONE session at another clinic in the past, so we know what effective treatment should look like. This has been a big disappointment in comparison. They also lock you into a 4-month contract (3 sessions/month for $275), which feels unfair given... read more
Unreasonable
Rude staff. Crappy policies. And I didn’t see a noticeable difference in my skin with the laser facials. Overall feels like the focus is your money not your skin. They’re constantly trying to get you to buy extra things. And they make it hard to cancel. They lock you into 4 months and then you have to fill out a form like you’re asking for permission. There’s also no grace period if you’re late even 2 min they will cancel your appt but they will have you wait 2 min even though you’re the one paying them. Experience depends h... read more
Frequently asked questions about Skin Laundry - Newbury Street
How is Skin Laundry - Newbury Street rated?
Skin Laundry - Newbury Street has a 4.5 star rating with 210 reviews.
When is Skin Laundry - Newbury Street open?
Skin Laundry - Newbury Street is open now. It will close at 7:00 p.m.
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