SIU Ear Nose & Throat Clinic | Hearing & Balance Center

Margo Baxton 

on Google

3 weeks ago

I went to Springfield Memorial Hospital’s ER with severe abdominal pain and spent over six hours sitting in the waiting room in agony. During that time, the lobby emptied and filled back up again, yet I was never called. When I finally reached my breaking point and went to the desk in tears, I was told I was still 6th in line. I asked how that was possible when nearly everyone who had been there before me had already been seen and countless people who arrived after me had gone back first. No one could give me an explanation.... read more

Noj 

on Google

4 weeks ago

My daughter is currently here in the ICU. She has been in serious condition on a ventilator. The folks in ICU are very good and I would rate them at five stars on this particular floor. However, the security team and the method of processing visitors into the hospital is a disaster. You are required to have a visitor sticker, which does not stick well after having it on your shirt for 8 to 12 hours, and we were told that we needed to create a password? The security guard made us march to the main lobby to get new stickers, e... read more

Debbie Eaton 

on Google

4 weeks ago

ICU for the most part was great. Everything else was below bad. Security forced us to walk several levels to get a sticker. When my husband had his license to prove who he was. While my daughter is laying in the icu with a ventilator down her throat. I went home to wash. Big mistake. Then we were informed we should have set up a pass code. Still have no idea what that is. Zero and a half star.