SIRVA Worldwide Relocation & Moving

Susan K 

on Google

a month ago

We bought moving insurance through North American Van Lines for our move in December 2024–and have yet to receive a fair settlement for the extensive damages. One year after our move, SIRVA Adjuster Charleen Turkette mailed a check in Dec 2025 that was approximately half of what we are owed. We immediately wrote an appeal detailing our claim and despite ensuing months of calls and emails never even got a reply. We finally reached Ms Turkette by phone in April 2026 and were promised a phone call with final settlement in mid-A... read more

P Man 

on Google

2 months ago

My insurance claim took months to resolve. The initial offer was absurdly inadequate. Months of back-and-forth finally resulted in a payout that was approximately 3 times the initial amount. Not sure if the strategy was to extend the process to fatigue the customer or something else. The initial interpretation of the damage was ridiculously slanted towards the moving and relocation service. Fairness seemed to be absent for most of the claim process. Be very careful! 

Charles 

on Google

5 months ago

Had the displeasure of dealing with Chad Bodkin during a government move. From missed contractual deadlines to a total lack of empathy, to a lack of communication (he does not answer his phone or return voicemail) and unprofessional correspondence, he should not be in a customer-facing role. Worst of all, he first offered a settlement that was 85% less what his own independent investigator reported was fair; and this is the first claim that has been assigned an investigator in over a dozen moves despite being only a $1000 cl... read more

Anne Boyd 

on Google

10 months ago

Horrific experience with Sirva. They broke multiple pieces of my furniture and then prolonged the claims process for so long that I opted to fix them myself, which I’m sure was intentional on their part. I will never use this company again, nor would I recommend them to anyone in need of movers.